Customer Reviews

“Larry is very knowledagble and provides lots of options to fit budget”

“Great from start to finish. Larry was great to deal with in picking out carpet to him coming to our house and measuring and giving us our price for complete tearing out the old carpet and pads to installing all new. Installation was scheduled like 4 weeks out and everything was on time. Then the install. What can I say but FANTASTIC. Edwin and his very able bodied assistant showed up right on time and did a great job. Tear out to install and clean up was top notch. The job Edwin did was amazing!!!!! You can't see a seam anywhere and the job he did on our stairway was simply amazing, Highly recommend the Universal carpet team.”

“Working with Universal Carpet to get new carpet installed in our bedrooms was a terrific experience. Larry is very helpful, professional and accommodating. This is a great company and we will definitely be using them in the future and recommending them to our friends and family. Thanks again!”

“Highly recommend Universal Carpet. We needed new carpeting for our entire 2nd level, bedrooms large hallway and stairs. Universal had good pricing and selection, and Larry in the sales room was very helpful and patient with us. Scheduling went smoothly once we made our choice, and we were very impressed with Edwin and the installation team, they were very professional and hardworking and got the job done on time.”

“Universal Carpet finished our third and largest project so far. They installed COREtec vinyl plank over concrete, which turned out to be a challenge to get the surface flat enough, since part of it was glued down wood, but it worked. The carpet guys came and finished the transitions and they turned out better than expected. The floor looks great, the installers were great, and we are glad we did it.”

“Everyone was friendly and helpful, as well as very knowledgeable about the product. They were honest about what products they thought would best fit our needs rather than trying to upsell us. The pricing seems fair and the finished job looks clean and nice. We'd recommend them and use them again if we have a need in the future.”

“I had been looking for a reliable carpet installer to complete a small job at our house. After meeting with a few "big box" companies I was not fully satisfied with the options or available services. I continued the search online and came across Universal Carpet and from the moment I sent in my inquiry to the point of finishing the job the services were professional, prompt, helpful, and exceeded my expectations. We have received tremendous positive feedback on the carpet and installation. I would highly recommend using the business for carpet services.”

“Great sales/customer service and quality product. Very happy with the entire process and would highly recommend Universal Carpet, Inc.”