Customer Reviews

“This was an outstanding experience from start to finish. We were assisted in picking out a quality product. The installers arrived promptly at the designated time. The install was professionally done. We are very pleased with the service from Universal Carpet and will be purchasing form them in the near future.”

“Cary was great. He took his time to explain the different flooring options and was patient with us as we made our decisions. His price was competitive with some of the larger flooring retailers. His personal attention, the quality of his flooring products, and price made the decision easy to give Universal Carpet our flooring business. His installation crew did a great job installing our flooring and everything looks great.”

“Very good experience. We have had very good service in the past.”

“Great customer service! Salesman, Larry helped me in my decision. Reliable and kind installer. Thank you so much!”

“Overall experience was great. Great price, communication, punctuality. Will use universal in the future for all our flooring needs.”

“I was referred to Universal by a friend/co worker, because he was so impressed and satisfied with their company. Larry came and provided an estimate. He was pleasant, knowledgeable and nice to work with. The install team was professional and did a great job. I would recommend choosing Larry and this company. Also, they were competitive in pricing. I got other estimates but went with Universal because they offered a better quality carpet pad.”

“Larry at Universal was amazing. He came out and measured for free, made sure to note a few items about the product and install. We had looked at another company for flooring and they charged us for measuring and were very non-responsive. I'm so glad we called Universal. The ordering went smooth, and the install even better. The guys came when they said and left our house spotless. I love the product and quality. I'd recommend Universal hands down!”

“I was looking to purchase a very high quality carpet that would last for many years. They have a great selection of carpet, and were very helpful with gathering statistics on a few brands so that I could easily compare and make a choice. I had an emergency that required a last minute change of the installation date. They were so helpful and went out of their way to accommodate our need to reschedule for a different time on the same date. The installers were professional and friendly, and most importantly, did a very good job. The carpet looks great, and the seams are not noticeable at all. Cary was great and responded quickly to questions through emails and phone calls. I would not hesitate to recommend Universal to family and friends, and will no doubt buy here again.”