Customer Reviews

“I had already gotten 2 estimates but my daughter said "try Universal, they are going to do mine". So I called - made an appointment and Larry came to measure and give me an estimate. Larry suggested I visit the showroom to look at carpet samples - which I did. The estimate was definitely affordable for me. I picked out carpet and floor tile colors. What was so wonderful was I had no pressure - because I had painting, cabinet rearrangements, lighting fixtures, new stove and exhaust fan to be installed. Larry said to contact him two weeks before I was ready for installation and they would set a date. My daughters and I did what we could to make the furniture lighter - easier for moving. Josh and Jake were my installers - fantastic people. Moved everything - making sure I wasn't blocked in from my TV and bathroom. They went about their jobs - hardly knew they were here. Questions were asked by me and answered fully. I was just overwhelmed when the job was done - all the furniture moved back into place - floor vacuumed - a kitchen/dining area to be proud of. I have recommended Universal to many people.”

“My overall experience was great. Appointments are scheduled at your convenience, customer service is wonderful, and the product is amazing!”

“I am thrilled with my experience with Universal Carpet Inc. I did want to support our local business. Larry came to my house for the estimate I knew it was the right choice. All the details talked about were met and done as were discussed. Jake and Jacob did a perfect installation of carpet and the added entrance flooring. I am recommending Universal to have the job done right.”

“We had a great experience getting our carpet with universal. Great service, professional installation and courteous follow up to ensure our satisfaction ofnproduct and work done.”

“I am so happy that I went with universal carpet when I needed to get all of the carpeting replaced in my newly purchased home! Larry was fantastic to work with!! He answered all of my questions with patience and honesty. The pricing was extremely fair, and I was so impressed with the install team. We just had the house painted and there were no needed touch ups after the carpet install, which was a great surprise. I have referred them to others and will continue to, as well as use them again in the future for all my flooring needs!!”

“So happy with Universal Carpet! This is the 3rd time I’ve purchased carpet and have been very happy. Love the personal service!”

“First rate top to bottom. Kate in sales was great. Super installation guys. The carpeting looks wonderful and we were pleased with the cost”

“The salesman was excellent, recommending good quality products. We are very pleased with the carpeting and kitchen flooring. Also, the installers were very courteous and installed the flooring quickly and efficiently. They also did an excellent job of cleaning up after the project was complete.”