Customer Reviews

“From the moment we walked into the store, we knew that we were in safe hands. The manager, Bo, was knowledgable, helpful and patient and helped us choose the perfect flooring for our home. The flooring looks beautiful and we are thrilled with the service that we received - genuine and honest throughout!”

“Took me 5 months to decide what flooring to choose that was affordable. They had the perfect one at an Amazing Low Price! Thanks Yall! If you cant make up your mind, go inside the store and touch and see it up close. ”

“Everyone that I talked to in St Augustine were great. We will definitely shop here for our next project!”

“nick the manager was excellent to work with he was very informative on each product that we questioned him about.as well as him being very proffessional and honest when giving us answers.the staff at this location of st.augustine are very polite and are willing to help you all the way.i would recommend this store to all my friends and relatives.”

“Loved the outcome! the job was done with perfection, with three rooms including a master bedroom finished within a day! definitely would recommend again!”

“This business is terrific. It saved me thousands of dollars. They have a good selection of flooring and we were able to find what we were looking for. The employees are all super nice and Billy was fantastic. Just the type of business you want to do business with. Could not be happier .”

“My husband and I are in the process of remodeling our home and were having a hard time agreeing on flooring. After studying on the internet and visiting several stores we decided to hop into Floor Factory Outlet. It did not take long for Scot and Mike to help us agree on beautiful flooring. On top of that, Scot gave us a great deal which is great because we're not done with flooring yet so we'll definitely return for more. Thanks guys! You're the best!”

“The entire crew at the SW 114th St location in Ocala were courteous, helpful, informative and very professional. Gonzalez (AKA Gonzo) went beyond to assist us in finding the perfect vinyl flooring for our living room. Their expertise advice was truly appreciated because the job came out perfect. Great selection to choose from to match their very competitive prices. Gonzo helped us get together with Marco (the installer) immediately. Marco and his team were on time, polite and very clean, and when the job was completed we are 100% satisfied with everything. Thank you Gonzo and the entire staff!”