Customer Reviews

“My wife and I could not be more pleased with our business at the Ocala, Florida store on hwy. 484 and 200. friendly service from Gonzalo W. could not have been better. The term Customer is King is his motto. He went out of his way to help us. we will be return customer.”

“Great service! Love my new LVF, Price was right and install was fabulous. I definitely recommend the St Augustine location for your needs. They where great! 👍👍”

“I visited the Ocala store a few times to try to select tiles for our wet areas on a new build. Billy, the Store Manager, has been really helpful! Right away, he learned what my taste/style was and made some recommendations. He was able to take our plans and quickly calculate our tile needs for our project. We were even referred to an installer so we can get on schedule as our construction progresses. We found some really great tiles at budget friendly prices, and I can't wait to see the installation! Thanks, Billy!”

“Arlene O. Visited the Ocala store and was greeted by Gonzalo. Gonzalo took his time to listen and get a feel to what we were looking for, guided us to the right flooring product and sent a great installer. Shout out to Gonzalo, Shane and his team for a great experience. Thank you!”

“Scotty was very helpful. When I told him what I was looking forge showed several samples. And made suggestions. He arranged delivery and followed up on questions we had. Couldn’t of had a better experience.”

“My name is Elena Cuevas I went to the store in Ocala Florida after so many visits from others store I was happy I found this Outlet, Gonzalo Walker is responsible for my Amazing experience such an awesome sales person, professional, with knowledge and the most important patient, I am not an easy client he did the right thing for me help me to the entire process of not only choosing the color texture and size, I had no idea how easy was going to be under his approval, I am a Super happy satisfied client, with an Amazing flooring and counter tops, Floor Factory Outlet in Ocala are number #1 I will recommend ✔✔💯% thanks for existing and make my experience great.”

“I had a great experience here with Jim and Scotty! Had been shopping for carpet at numerous stores and could hardly get any service, here they were very helpful and kind! In addition they hooked me up with Chris to do the installation and he was more than awesome!!! Went above and beyond to get my installation done quickly and professionally! Would highly recommend!”

“Port orange store, Scotty was wonderful. Knew the products and explained everything to help me make a purchase.. couldn’t be happier with the flooring”