Customer Reviews

“We had a great experience at floor factory outlet in Port Orange. Scott gave us an incredible deal on a beautiful luxury vinyl plank floor that fit our budget. Great customer service, beautiful flooring, fantastic price and installation fees are half that of a big box store. Thanks again Scott! We will be back!”

“Great selection and prices. Staff is extremely helpful and they work with you on design and installation.”

“Very helpful workers and amazing customer service with great prices. All around great experience.”

“From start to finish these guys have been so accommodating to us! The customer service has been everything I expect and more. Scottie went Above and beyond to make sure we picked floors that met our families needs and that we loved. I couldn’t make it there before my clinic closed and he stayed late to be able to show me what our options were. He offered a fair price and set me up for installation and he has been with me every step of the way! My installers Louie and Ross have been great! They are responsible, respectful and hardworking. Their work has been exceptional and my floors look amazing as a result! They were polite with my children and puppies too. I will definitely have them in my home again to do work because I know the job will be done right and well done! Thank you Floor and Factory Outlet for a great experience”

“Great experience. Jay was very helpful.”

“After a comparison of prices, selection, and time, I chose the Ormond Beach store's carpeting and vinyl. Although I was hesitant, as I thought my choices would be minimal, I was pleasantly surprised with the selection in all areas that were available. I would remiss if I didn't mention the manager, Beau, who was super helpful, laughed easily, and even added some of his own anecdotes. Looking forward to seeing all of my flooring expertly installed.”

“Ormond-by-the sea location offers great customer service and selection. Beau, the manager is very knowledgeable and helpful. I definitely recommend checking with him before committing to a big-box store. I saved thousands.”

“Ormond-by-the sea location offers great customer service and selection. Beau, the manager is very knowledgeable and helpful. I definitely recommend checking with him before committing to a big-box store. I saved thousands.”