Customer Reviews

“Went to the Ocala store, Mr. Gonzalo Walker helped us to pick out and purchase our flooring. He was very knowledgeable and helpful. Explained the pros and cons of different types of flooring. He is definately an asset to your business. I would highly recommend the Ocala location to anyone looking for hardwood or tile flooring. Mark Latocki”

“Irene T. Great experience friendly obliging. Ask for Scotty sales specialist he'll take care of you”

“Great selection at fair prices. Friendly and helpful staff”

“Billy was really great with all knowledge about flooring and great customer service. John did excellent work on the installation. Already have a friend coming to get flooring.”

“The Sales Reps at the Ocala Store are Tops! Billy was very professional and friendly. The Installation crew was able to come in on a Saturday, normally their day off and did a fast and excellent job of installing the Laminate Floor in one Bedroom. Thanks a million Guys !!”

“Went today and they had a great selection of vinyl flooring. The customer service was awesome. I would definitely recommend them!”

“THE WILLIAMS FAMILY I purchased carpeting from this store on 8/9/2021. We worked with Gonzalo Walker who was our sales associate. He was very helpful with helping us to find the right color and style. We were very impressed with how fast we were scheduled to have our install. The whole process actually took less than 7 days. It was amazing! The Installer's name is James Bailey who did an excellent job removing old carpet and installing the new. I will definitely use this store again for my floor and carpet needs in the future. Thank you again for your excellent service Floor Factory Outlet.”

“WE BOUGHT VIYNL PLANK FLOORING FOR OUR WHOLE HOME. THE EXPERIENCE WAS GREAT. OUR SALESMAN WAS GONZALO. HE WAS GREAT TO WORK WITH AND GREAT PRICES”