Customer Reviews

“Thank you Jay. My carpet was installed on Friday by Ricardo he was very professional. Thank you Ricardo for doing an outstanding job.”

“Love our new flooring from Factory Flooring Direct. We had a few communication hiccups with the installer but the office handled it quickly and efficiently. Great customer service! Thank you!”

“Went over and above what was planned. Had a closet floor we had not discussed and the installer did it also. I will use them again if we need to.”

“The guys did a great job with installing our carpet this week- I was worried they would scratch up my newly painted walls but not a scratch! They did great!!”

“Recently I ordered carpet and installation from Factory Flooring Direct. It was an excellent experience and one I would repeat in a heartbeat. They were on time, thankfully very fast and concluding a long term restoration project in my home. I love my new carpet!! Soft, the right color and obviously professionally installed. I only have good things to say and share about working with Jay and Factory Flooring Direct. They didn’t waste my time! They knew what they were doing so they were in and out very fast. My thanks and appreciation to Jay and to Ricardo! I’d do this project again with you in a split second! Thanks! Diane F.”

“Everyone I spoke with was very professional and helpful. The installer was very experienced and did a fantastic job. I would 100% recommend Factory flooring direct.”

“Love the carpet. Love the price and Matt did an awesome job installing. Went the extra mile to make sure it looked good.”

“We needed carpet for a bedroom and it was the easiest purchase I’ve made. We love the carpet and the salesman was very friendly and helpful.”