Customer Reviews

“The representatives for factory direct were great. Mark allowed samples to be brought into our home. The installer Quinn was personable. Great job men. Thanks!”

“They were upfront about pricing. Pricing never changed despite the current fluctuations in market values. The installers were amazing! Great experience!”

“From the time I walked into the store until Angel was finished laying our carpet, the experience with Factory Flooring Direct has been phenomenal. They were very professional and listened to my wants and needs and helped in finding the perfect product for my basement. I would definitely recommend them for all your carpet needs.”

“Great people and great products!”

“Wonderful, accommodating. Didn’t pressure us. Kids play room was so helpful while picking out carpet. Carpet is beautiful and so soft. Would use again.”

“Great place, and great selection. I purchased some amazing LVP and they told me how to install it myself. It looks amazing. We also purchased some beautiful carpet for our stairs, that we are excited to get installed soon.”

“Factory Direct is an outstanding carpet company. They have so many products to choose from, knowledgable sales people and excellent installers. They have great integrity and do quality work. I have used them to carpet every carpeted room in my home and couldn’t be happier with the results. Thanks to Mark and Angel for being on my team!”

“Very knowledgeable and helpful staff. Looking forward to seeing their bid and hopefully their work soon.”