Customer Reviews

“Mark is fantastic and the quality of our carpet was better than expected. Very well done and I highly recommend.”

“We had a great experience. The installer Matt S. was very helpful and did a great job! He answered all of our questions and was a pleasure to work with. He is a perfectionist which you can see through his work.”

“Best service. They did my floors faster than the quote and it looks amazing.”

“If you are looking for flooring of any kind, this is the place to go. Tons of options, convenient location, great pricing, very friendly atmosphere, knowledgeable and willing to give you space to discuss those options. We never felt rushed to make a decision. They truly are the best place to go if you are looking for flooring!”

“My carpet (installed by Factory Flooring Direct 5 1/2 years ago) had stretched and rippled in my family room . Since it has a lifetime warranty, they sent a couple of very nice installers to restretch it! It looks great agin and we were very pleased!”

“I’m a do it myself homeowner and I didn’t need a large amount of flooring. Jay Booth helped me find the exact flooring to match what is in our home. He also gave us some other options and we took his suggestions. He also showed me how to score the flooring and make cuts quickly. Loaded it in the truck and gave us a quote for when we do the rest of the basement. We will definitely be back!”

“Working with Factory Flooring was very easy, they came and took the measurements gave us the estimate and had product ordered promptly. Once job was completed they took back and refunded all unused products. Floors look fabulous..”

“My experience with this company was very good.”