Customer Reviews

“They were fast in getting on their schedule and friendly and professional when in our home.”

“Had new carpet and flooring installed a year ago by them. Was so pleased with the product, installation and professionalism. Dogs tore up a spot this month they came right out and patched it beautifully and quickly. Highly recommend.”

“I met their sales rep at the home show and a few months later I called him and said I wanted the carpet I picked out at the home show. Within 2 months, they measured, laid my beautiful pad and carpet, came and measured my kitchen and laid new vinyl there. They were easy to work with, professional job and I love it. Very pleased, will use them again. Debbie”

“Competitive prices great staff very satisfied with installation. Highly recommend.”

“They are the best, everything was perfect.”

“I was very pleased with this company from the first meeting I had in the show room when I ordered the flooring to the completion of the installation process. Their prices reflect the high quality products that they sell and install. I have a product on my floors throughout my entire home that is going to have the beauty and longevity that I was looking for. I experienced both their carpet and wood laminate installers and they were all very professional, clean, respectful and the jobs were done in a timely manner. I would highly recommend this company for your flooring needs.”

“Our floors look incredible!! From the moment I stepped in their showroom I was helped immediately and was given several options before selecting our floor, thanks Mark! I needed to reschedule a few times due to unforeseen circumstances and they never gave me any problems and was very accommodating. Derrick, our installer, was awesome! He was always on time, when he said he would be there he was there! He did an incredible job, letting me know what the plan was at every step of the way. Their prices were much lower than what we found elsewhere. All in all, the best move we made was going with these guys!!”

“Working with both Leon and Quinn was a great experience for us. We got a great quality carpet for a great price without any hassle, and Quinn the installer was so particular and detail oriented! I was so pleased with the work he did in our home! I would absolutely recommend using Factory Flooring Direct and ask for Quinn!”