Customer Reviews
Back to Emerald Installation Poulsbo ShowroomDec 9, 2020
“A leak of in floor plumbing left our hallway carpet badly damaged. It was mid March, just after quarantine restrictions. My hubby and I took up the saturated carpet which we cut at the entry to the 3 rooms off the hallway. Let's just say , we left the edges in less than ideal shape!
Alberto expertly joined each seam at all three doorways. It looks like new!
Big Thanks!”
Dec 3, 2020
“I can’t say enough good things about our Emerald Installation experience! From the estimator, to the schedulers, to the installer, we had excellent service and LOVE our new carpet. The estimator, Craig, went above and beyond as we asked him to bring the samples more than once. Lori, our Emerald project manager, was extremely responsive to all communications and was very tolerant of my crazy indecision! The installer, Alberto was nothing short of amazing! I don’t think I have ever seen anyone work that hard. He moved our very heavy furniture efficiently, while taking care of our treasured things. Due to something out of his control, he could not get here until noon. Emerald guaranteed the work would be done in one day and that guy stayed until 8:30 at night to finish. I’m not sure he even got a break to eat! All that AND the carpet is beautiful! We chose a Mohawk Exquisite Touch. LOVE IT!”
Sep 24, 2020
“Emily and Laurie were on top of our project and adjusting our install date for us, always following up and asking how they could make my day better!. Alberto Velazquez was the lead installer on our carpet replacement and did a great job. Very professional, fast and personable. Removed all the carpet and did a great job cleaning up once he was done. Well done Emerald!”
Aug 14, 2020
“They replaced our water heater and were very quick and professional.”
Aug 14, 2020
“The work was done in a timely manner and the plumber, Josh Gilbert, was very polite and efficient. He installed my new water heater and left everything looking and working great.”
Aug 13, 2020
“They replaced our water heater and were very quick and professional.”
Aug 7, 2020
“The work was done in a timely manner and the plumber, Josh Gilbert, was very polite and efficient. He installed my new water heater and left everything looking and working great.”
Jun 4, 2020
“We had our kitchen backsplash replaced last week with new tile. It came out beautifully. The installer did a great job, was respective of our home, arrived on time and we couldn't be happier. Thanks so much!”