Customer Reviews

“What an amazing team of professionals! Communication was excellent and awesome customer service. When snow, COVID, and shipping caused minor delays, Rachel kept me informed along the way. They went the extra mile to make sure I was satisfied with their product and service! I wholeheartedly recommend them. You won’t be sorry! Emerald is a jewel. 😄”

“From start to end the team members I interacted with, Christian and Rachel, were fantastic to work with. They were communicative, accommodating, and flexible. we had a minor issue with a contractor they used but they immediately apologized and went above and beyond to fix it at their expense. They even made additional minor upgrades/improvements at their cost. When we needed additional work to be done they were upfront about costs and timeframes. I would highly recommend them for any flooring projects you may have!”

“I called this company on a Thursday because the last carpet installation company never showed up and we were supposed to move in that weekend. They found someone to come and do the work by Saturday. Our new carpet looks great. They cleaned up everything. The pricing was also very fair.”

“My husband and I purchased flooring to install ourselves. Very quickly we realized it was a bad idea. Emerald installation came to the rescue. We dealt with Eric and Alex and they were amazing. The floors look great!!! One thing besides the great workmanship that impressed me was their excellent communication. We will definitely use them again.”

“This company is phenomenal. EVERY employee is a joy to talk to and does everything they can to do what you want/need. They scheduled the install to accommodate my schedule perfectly and the installer did amazing! I would recommend them 100 times over.”

“Exceptional work and service. Emerald has installed flooring in my Kitchen and Bathroom. Very friendly and easy to work with, full of integrity, quality product and install, and great job with the clean-up after they were finished. Will definitely use Emerald on my next flooring project.”

“These guys have upper echelon customer service. I needed Schluter supplies for doing the tile job myself and they went above and beyond to help me get what I needed. They seem like a great team of great people just working hard to get the job done. Thank you for running a great business!”

“Emerald just installed new linoleum in our kitchen. This is our second project we’ve had them do. They did a fantastic job - just like the first one. Highly recommend them for all flooring installations.”