Customer Reviews

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Linda Ferguson avatarLinda Ferguson
5.0
 

Nov 10, 2021

We highly recommend Carpet Mart!. John is very knowledgeable and professional. He not only met, but far exceeded our expectations throughout the process. Installation was professional and as promised. We definitely plan to return to Carpet Mart for any future carpet needs.
Kim McConnell avatarKim McConnell
5.0
 

Nov 5, 2021

Recently, our basement flooded , our carpet was ruined. I contacted Carpet Mart and they were very informative about what it would take to clean up the mess and an estimate on the cost of replacing it with commercial-grade carpeting. The staff was friendly and ever so helpful. We were able to select a new style of carpet within a few days and get it installed within a 6 - 8 week period. The guys who came to install the carpet were professional, and did a great job!! I will be using Carpet Mart in the future. Thank you Carpet Mart you made this experience go so smoothly.
Mark Huebner avatarMark Huebner
5.0
 

Oct 28, 2021

Highly recommended! It was a very pleasant experience working with Tom and John at Carpet Mart. They're both very knowledgeable about their product lines. They understood our flooring wants and needs and offered us several options to consider for our project. Our carpeting has been installed and the job couldn't have turned out any better. The installers were on time, pleasant, professional and very skilled craftsmen. The house looks great! Thank you to all at Carpet Mart!
Beverly Billey-Morrow avatarBeverly Billey-Morrow
5.0
 

Oct 20, 2021

I was searching for a particular color and size of area rug, and with the help of John Kolaskey at Carpet Mart, I purchased a beautiful rug that was exactly what I wanted. John was knowledgeable, patient, and listened carefully to my ideas, color choices, and concerns. I am so pleased with my rug, and plan to shop again at Carpet Mart for another area rug soon.
Loretta Powers avatarLoretta Powers
5.0
 

Sep 24, 2021

We did go elsewhere, but I was glad I returned to Carpet Mart in Benton Harbor. New merchandise & nice selection for area rugs. Friendly service as well.
Al Zemola avatarAl Zemola
5.0
 

Sep 17, 2021

Friendly people. Fair prices. We're repeat customers.
Julia Bates avatarJulia Bates
5.0
 

Sep 17, 2021

Great experience amazing work
Cheri Kitron avatarCheri Kitron
5.0
 

Aug 31, 2021

I recently had carpet installed at my condo and it is beautiful. Carpet Mart is a very friendly, customer oriented business. When I walked in I was greeted by Tom who was so very knowledgeable and friendly - he helped me pick out carpet samples from overstocks they had which also helped to save me some money. I highly recommend Carpet Mart for your carpet and flooring needs.