Customer Reviews

“We have been positively impressed by Carpet Mart after having interacted with everyone at the store, including Odin, the dog. The carpet we selected with their help is perfect for our needs, affordable, and installed beautifully. The installation team were very capable, nice, tidy, and accommodating. We would be happy to recommend John and his crew to others.”

“I just can't say enough good things about John and Tom at Carpet Mart on M-139, Benton Harbor. They gave me excellent advice in regard to picking out the right carpet for my home, as well as receiving a great price on Karastan for my living room. The carpet has now been installed, and I am thrilled with the quality. The two gentlemen who laid the carpet did a very professional job. I highly recommend John and Tom for any floor covering you may need. Plus, Tom's dog, Oden, is so cute. I wanted to take him home with me.”

“I am so impressed with the customer service I received with Carpet Mart! John was so helpful and i felt truly informed from the first meeting, the measurements and finally the installation. Andy and Mark did a fantastic job installing the carpet. They were prompt, tearing the old carpet and pad up, sweeping and preparing for the new pad. Once the carpet was installed they began vaccuming and cleaning up . This was one of the best experiences we have ever had. As you can tell we are amazed and will send any business we can to Carpet Mart.”

“Carpet Mart was a pleasure to do business with. We went there with the idea that we needed a knowledgeable salesman to help us decide on the best flooring for us considering all the choices in today's market! We were greeted by John who guided us through the pros and cons taking cost, quality and upkeep into the equation. We are thrilled with the flooring we chose for our livingroom, kitchen, dining room and hallway! They waste no time getting things measured, ordered and ready for installment which meant we got to begin living on it in a very reasonable time span!! Thank you Carpet Mart and John. Your customer service is impeccable!!! By the way...everyone who visits loves our floors too. Now that's a double win in our book!”

“We are so happy that we chose Carpet Mart for our recent purchase of new flooring. The customer service is outstanding which was important to us as we had a lot of questions and wanted to talk with someone that was knowledgeable about the options available. John walked us through all the options considering cost, quality and upkeep. We are thrilled with the flooring we chose for our livingroom, kitchen, dining room and hallway. Thank you Carpet Mart and John. It was a pleasure doing business with you and I know you'll get our business for future projects! By the way...everyone who visits loves the floors too!”

“We just had one room carpeted and were so thrilled with the quality of the carpeting, the professionalism of the installers, and the hospitality of the Kolaskey family that we went right back the same day and ordered carpeting for another room. We had shopped around, nothing compared. We are so glad we shopped at Carpet Mart”

“We've not had a better carpet-buying experience! The entire family helped us to find the Karastan product that we wanted, and I wouldn't hesitate for a moment to recommend them to others, or to use them for any future flooring needs. Thank you all very much!”

“Working with Carpet Mart was perfect. They make you feel welcome, comfortable and are very knowledgeable on their many different assortments. In a very short amount of time, we had our wood floors, tile, and carpet all selected. They made a step in the remodeling process go from something I was dreading to something I enjoyed.”