Customer Reviews

“A great experience working with John. I had previously dealt with the carpet department at Lowe's and never wanted to use them again. I went to Carpet Mart for customer service and quality products for a new build and was not disappointed! The installers of both vinyl flooring and carpet were also great. John even called after the job was done to verify that I was happy with the end result. You will never get that at a big box store!”

“We needed two bedrooms and a flight of stairs re carpeted... We went in and picked from the clearance carpet... and service was friendly and the carpet was very nice quality. The installers did a great job and we are very happy with the own experiance.”

“I cannot provide enough praise for Tom and the experience at Carpet Mart. I shopped around at a number of outlets for flooring, and Tom provided guidance, advice and tips without being pushy or trying to sell me on his product over others. In the end, I chose their product with confidence, and primarily due to the exceptional service provided. I was on a tight-timeline and he worked with his supplier to get me flooring in just a matter of days, which is unheard of. We also bought an area rug. Overall they have competitive pricing, solid products, and incredible staff.”

“We recently completed a major upgrade to the carpeting and flooring in our home. John, Tom, and their Carpet Mart team were absolutely outstanding from start to finish. They guided us through the selection process, explained the differences between flooring materials, pointed out the advantages and disadvantages of each, and provided us with several pricing options. They were professional, courteous, personable, and went out of their way to ensure that our experience was a good one. Their installers did a phenomenal job as well. The final results exceeded our expectations, in every respect. We could not be more pleased and would recommend the Carpet Mart team without reservation. If you are looking for quality and class, Carpet Mart is the place to go. Thank you John and Tom!”

“We enjoyed the attention to the details of getting the best flooring for matching up with our paneling and cabinets that you afforded us. Mike did a wonderful job on the installation part of the process and we could not have been better satisfied with all of your help.”

“We had a great experience working with the team at Carpet Mart to replace old wall to wall carpet, a large area rug and wrap around carpet on stairs. We appreciated the great range of choices, careful installation and excellent customer service. Two thumbs up for Carpet Mart!”

“We had a unique situation come up while we were on vacation. I contacted John and explained the circumstances to him. Our problem was resolved quickly and professionally. John and Tom were extremely helpful and the quality of the product could not be better. Thanks guys, Jon”

“Finally replaced our worn-out carpet. Carpet Mart had a huge "in-stock" selection to choose from. Excellent prices and a quick installation. Well done, Carpet Mart. Highly recommend. We will be back soon for more!”