Customer Reviews

“CM replaced our carpet in our living room, stairwell, and upstairs hallway. They were great with communication on installation, taking measurements, etc. The entire process was smooth and easy and we appreciated all the guidance we received along the way. Highly recommend!”

“Helping us select carpet, installation crew and return calls all wonderful. In this crazy world, it was refreshing to have professional customer service and people do what they say they're going to do! Highly recommend them for your carpeting needs.”

“I had a great experience shopping for a new custom area rug for my great room. Such friendly and knowledgeable staff! This was our second experience working with them and both times have been positive. We will most definitely shop there again for any future flooring needs!”

“Omgosh this place is an outstanding carpet/ flooring store! It’s an icon to the area, but I was recently reminded of their tremendous service and selection. And, price was great! I had been renting my house out and decided to move back to the area. With the back up of services and products with Covid, I was sure it would be months before we could get carpeting and installation. We went to two big box stores, but their service and prices were not comparable to Carpet Mart. After visiting two other stores, I decided to try Carpet Mart. First, the service was excellent. The prices were about the same as the box stores. The selection was huge! I found exactly what I wanted and they got me set up for an estimate which was within a week or less. Then, my expectation was it would take forever to get the order and even longer for install. Not true. John kept me informed about the order, when it arrived and then he worked a miracle to get it installed before we moved in. Installation was quick and thorough, and we were soooo pleased when we arrived. Thank you Carpet Mart and the people that made this happen. We still need to do the basement, so we will be back!”

“We purchased new commercial carpet for our office from Carpet Mart, and the entire experience was exceptional. The staff is extremely professional and knowledgeable. The Carpet Mart showroom is phenomenal, clean and organized. Their selection was solid, and we were able to find the perfect carpet for the office. The installers hustled to get the entire office done in one day so that we didn't have to be closed long. Carpet Mart floored us!”

“Firstly the selection was outstanding. We found the exact carpet in the exact color we wanted. Everyone was friendly, informative and professional at all times. The installers were beyond excellent. Not only were they finished in one day, something we didn't think could be done, but they were friendly, knowledgeable and professional. I was unsure of replacing our old carpet, but, once the job was done I couldn't have anticipated how much I would enjoy the whole process. Kudos to Carpet Mart for hiring ultimate professionals. A job well done, the carpet looks better than anticipated. I would definitely recommend them, without hesitation.”

“It has been 6 months since we had our new Karastan carpeting installed on our second floor. I love it as much today as I did when it came. I can't hardly believe how wonderful it feels on my feet. I love it every time my toes touch the carpet. I want to thank John and Thomas for their great service. John is a wealth of knowledge and guided us through the purchase as well as installation.”

“Our basement carpet looks lovely. They worked with our specific needs and did a great job. Thanks!”