Customer Reviews

“They just installed a new kitchen floor and family room carpeting for me, and I am delighted. Allison really was wonderful in helping us make our selections. Terry and Rico worked incredibly hard and were gifted artists who made my kitchen look better than I ever thought possible. Jessie did my carpet and did high quality work quickly with great attention to detail. Overall everybody there worked hard to see to it we were happy.”

“Linda's assistance with selecting my backsplash was great. She spent a considerable amount of time helping me identify a hard-to-find color of tile to go with my kitchen's color palette and we discussed various installation patterns. I happened to find a pattern I liked online and she made sure it would work in my space. The grout color she suggested was spot-on and her communications regarding the job were thorough and timely. WestBay worked effectively with my contractor and everything went very smoothly. I highly recommend WestBay Floor Source.”

“Westbay is always Extremely professional, reasonably priced, and do great installs. Just signed up for a second job on a different floor :) Linda was very nice and Scott helped answer our questions when he came out to measure.”

“Friendly staff, especially the warehouse manager!”

“I've got to say, nothing beats a small business. The big box stores just do not provide that one on one feeling. I'd like to thank Linda Jancsek and Westby Floor Source for coming through for us in this crazy year. Finding what we wanted at an amazing price in just a couples. My flooring source for sure.”

“We were extremely happy with our experience from start to finish. We did a bathroom remodel and needed flooring tile and accent tile for shower and tub. Tricia the salesperson we worked with was extremely knowledgeable and when we were “confused”. Steered us in the perfect direction for our selections. She was instrumental in pulling a beautiful bathroom together. Terry was our installer. He was fantastic. Very friendly and extremely talented at tiling. We are beyond satisfied with his workmanship. We called him an artist in his trade. We would recommend west bay to anyone looking to remodel . Lori and John”

“Had a great experience buying carpet & tile from them. Very professional & helpful picking out the perfect flooring for our home. Installers did a great job, showed up on time & did a good job cleaning up after. Highly recommend them over a big box store like Home Depot.”

“Extremely helpful staff on every level, and Jason and his crew did an excellent job in installing flooring throughout my entire first floor. Attention to details was most evident and appreciated!”