Customer Reviews

“I loved my experience at Johnson & Sons! When I went in, I was honestly so overwhelmed because I wasn't sure exactly what I wanted or what would work in my home, but Danny Ramos helped me out! He was so knowledgeable and explained everything to me so clearly. The staff was friendly and helpful. Loved the selections, too. I'm definitely going back when we remodel our bathrooms!”

“Visited Johnson & Sons Flooring in Maryville recently to look at tile. Colby was fantastic in helping us choose the tile - he was very helpful and extremely knowledgeable about tile and the installation process. I think we also ended up meeting the entire family while we were there! Everyone we dealt with during our purchase was friendly, professional and provided excellent customer service. I highly recommend this store-their selection of all types of flooring is so extensive, you’re sure to find what you’re looking for!”

“The sales staff were very helpful in showing us what was available. I will go back for my next flooring task.”

“Johnson and Sons in Alcoa were an outstanding resource for our search for hardwood floors. Jarrod was a wealth of knowledge and listened to our desired needs with our home project. The choices of beautiful floors were firsthand and their display room floor is done in a multitude of hardwood and artistically displayed. The foreman and installers were professional, personable and did a beautiful job with our new floors. I highly recommend Johnson and Sons in Alcoa which is indicative in my 5 star rating.”

“Vincent is an extremely knowledgeable and personable salesman. Very happy with our carpet and the installation crew. Johnson Carpet provided excellent customer service.”

“Johnson and Sons were great to work with. They helped us choose a carpet in our price range. They ordered it and installed it in 2 weeks. We are very pleased!”

“I recently bought carpeting and LVT tile from you. Nelson Pradera assisted me, on several visits I made to the store, and he was great. I was not exactly sure what I wanted in LVT and I valued his suggestions highly. I love my new tile and carpet. I got estimates from 2 other companies, but your selection was better, your salesman more knowledgeable,J and although slightly more expensive, and I feel very happy with my purchase. Installation services were good as well, especially the carpet installation. You have definitely got a return customer in me.”

“Danny Ramos was fantastic in helping us decide on the product for our computer room to replace a carpet. He explained the pros and cons of products, priced them out for us then sent us home with our selection to look at in the room. We chose the RevWood plus which looks great. A great salesman, personable, not pushy and very knowledgeable. The 3 man team of Aaron Reynold who installed the product were also great, very clean with the removal of the old carpet and quick with great workmanship on installing the RevWood. It looks better than we ever dreamed it would. We did have one little glitch with the scheduling that took a couple of calls to clarify and clear up over the matter of timing from 9 to 11 turned out to be closer to 2 due to some problems with another install. We will definitely use them again for any flooring needs”