Customer Reviews

“I would never work with anyone else for flooring. At least 5-6 years ago we had Johnson and sons tile our downstairs bathroom and carpet the the rest. We had an accident with our fireplace and it burned some carpet. I immediately went to Johnson and sons for help and that's exactly what they did. Tom came out to assess the situation and said yes it could be repaired, again 5 years after I bought the carpet. Tom came the next week and repaired the burn with no charge. I couldn't believe it I was so upset over the burn spot about 8 inches in diameter and now you can't even tell. I wouldn't trust my flooring to anyone else. Thank you Tom and your staff.”

“I’m impressed by the knowledge of the owners and staff. Their showroom is beautiful and have a ton of product!”

“I’m impressed by the knowledge of the owners and staff. Their showroom is beautiful and have a ton of product!”

“Johnson and sons installed carpet in my media room to perfection ! They not only did an excellent job on the installation but also made suggestions that created an even better look than I expected. They were on time and did exactly what they said they were going to do (hard to find that kind of service anymore)! I dealt with both Jared and Aaron, they were both as professional and helpful as I have seen!! I will be doing more Business with them soon.... would recommend them to anyone ! Thanks again Johnson and sons excellent job ! A++”

“Maybe i’m speaking too soon because our flooring project is 90 percent complete. However we went to our house this afternoon and was completely amazed at the beautiful workmanship that has gone into the project. I have to give my wife credit for picking out the great flooring style. You guys, Danny, Becky and all the workmen (installers) have done nothing short of amazing us since we first walked through the front of your store. Congratulations to you on doing a job anyone would be proud of and also congratulations to us for being made so aware of your quality work. The product, Sequoyah Floors, Hickory, distressed and scraped has given me a whole new look at ur house. We love it! Please finish strong so we can brag on you forever! Steve Teague, Knoxville”

“The level of service and craftsmanship we received from Johnson & Sons was impressive. Sean, who assisted us with picking out our flooring in their showroom, was very helpful and quick to answer any question we had--even when we called him on his days off. The installation manager and crew went above and beyond to make sure our flooring installation was done timely and to our satisfaction. When one of the installation crew had an emergency come up, the installation manager Aaron stepped in, put on work clothes, and came to do the installation work himself to ensure the installation timeline was met. The installation crew was very considerate and pleasant to have in our house, and they did great work. We plan to use Johnson & Sons again the next time we replace flooring in our home.”

“Thanks Becky for assisting with a request. Customer service A+!”

“We just had Johnson & Sons install new flooring in our condo and I must say this was the best flooring experience from start to finish we’ve ever had. Danny helped us pick out our new flooring and was truly amazing to work with. Really made it easy. Ash got us on the schedule right away, I even think she had to move some things around to accommodate us, as we had family coming in to visit from Alaska and were on a tight time frame. The installers got it done on time, even staying late to finish. Couldn’t be happier. Thanks so much!”