Customer Reviews

“Our experience with Floorz was exceptional. Our sales associate, Jessica Krim provided fantastic customer service! From the day we met her in the store, to the completion of our large (and a little complex) carpeting project, she was always available and went over an above to assist us when we found out the carpet we selected was discontinued. She even came out to our house the day of our installation when there was some questions just to make sure it was exactly what we wanted. The carpet quality is excellent and the price was very reasonable and competitively priced. We definitely recommend Floorz and Jessica Krim at the Strongsville store.”

“Steve D was the best of the best. He knows carpets The cleaning was so great. He got stains out I didn’t know were there.”

“Not enough stars they are a 10 star company/review. I can’t say enough great things about every single person we have worked with. James was amazing, knowable and was the only person on time and gave us a written estimate. Very professional. His knowledge is not just about flooring, it goes over and above. He has always responded quickly. The installer Mark and the second gentlemen (don’t know his name) were unbelievable. The quality of work and craftsmanship is beyond our expectations. So less than a month after our beautiful floor was install our water heater decided to blow a hole which was not that old. We had water everywhere and I mean everywhere. I called the store left a message and James called me right back and has been on top of this ever since. I am hoping to get my floor put down this week. All I can say is DON”T GO ANYWHERE ELSE. THESE PEOPLE ARE AMAZING!!! Thank you so much to all the great people at Floorz!!!!”

“Couldn’t be happier with how the LVP and carpet turned out in our new home. The guys did great work!”

“Very pleased with the product and installation that Floorz did for a fairly strange room in my house. The engineered hardwood looks fantastic, and the installers were able to handle some difficult angles and steps in a bedroom. Highly recommended.”

“In & out quickly. Got us in on short notice when we decided to list our home. Highly recommend!”

“The whole experience at this store was wonderful. From the salesperson, Laura, who was so efficient and helpful, to the man who came out to measure, to the warehouse person and the crew who came out to install, (Val, Terry and Jarrod), all made this a painless, pleasant experience. Their prices were the best of the 3 stores I checked, and I felt like I was dealing with honest people who took pride in their work. Highly recommend!”

“3 weeks purchase to install. Staff was highly professional, pleasant, helpful and very responsive. Overall great experience.”