Customer Reviews

“We had new flooring (luxury vinyl flooring) installed by Floorz in both our entire first floor and entire second floor (and stairs). They did a fantastic job and we could not be more pleased. They listened to our needs and wants and communicated well throughout the entire process. They made sure the job was complete and that we were completely satisfied. James, Mark and the entire team were fantastic. I would highly recommend them to anyone looking to get new flooring.”

“We worked with Abbey from the Strongsville location, we can't say enough positive things about her. Abby also had great patience with my wife while she made up her mind. Chuck and his crew came out to install both carpeting and LVP. They were perfectionists on the installation. Never in my life have I ever had such a great install on my flooring. I would highly recommend Floorz for all your flooring needs.”

“It has taken me far too long to write this review. I had a flawless experience with Floorz to replace our bedroom carpet. Their selection was excellent, but my contact there, Wendyl, went above and beyond to get large samples for me for other styles I had seen online. After making my choice, the installation process was swift and professionally completed. The installers were friendly and extremely careful. I have used other area carpet stores in the past, but it will be Floorz from this point forward. Total confidence.”

“The experience was very positive with Floorz. We found a wide range of products to choose from. Chuck came out to measure and his input was helpful to confirm which was best for us. The installers came out and were able to get our 350 sq ft project installed in one day. There were a few issue we noticed after they left. I contacted Laura and the installers were back out and corrected everything in less than a week. We would recommend Floorz to anyone who is looking for new floors.”

“We worked with Abbey from the strongsville location and l cannot say enough positive things. She was so nice and helpful to us. She offered us all kinds of flooring options based on our life, told us about the best financing they had and stayed in communication with us the whole time. Great experience. Also, they sent a guy to do the measure who was very knowledgeable and the installation crew was outstanding. I would recommend them over and over again. Not one regret picking them.”

“Great experience. They went above and beyond to take care of me. Jeff was good but Wendell Barnes took it to another level and saved me a lot of money by offering the exact services I needed. I will most definitely spread the word!”

“My elderly parents had Floorz replace the flooring in their entire home and couldn't possibly be any happier! Floorz has an amazing selection of every floor covering imaginable. Danielle was GREAT to work with....very professional and knowledgeable and helped make the process go smoothly from start to finish. Chuck and the installation team were wonderful and provided a flawless installation, which was no small feat. My wife and I will definitely use Floorz for all of our flooring needs going forward.”

“Thrilled with the service from the team at Floorz! Danielle was amazing to work with and she is top notch in the customer service handling of situations if/when they arise. Our installers were professional, hard-working and always kept a clean work space at the end of the day! Thanks Alberto and Hector for your hard work! We love our new LVP flooring and carpet! Highly recommend and we will be back!”