Customer Reviews

“Our experience with Floorz and Jessica, since day one has been nothing but great. She was very attentive to us when we were in the store or whenever we called. Also, the installers Chris and Justin that we had were excellent. We felt very confident in our purchase with Jessica's recommendations but felt more confident after the installers said we made great choices not only in the carpet but that we got the best padding you can get. Padding makes the carpet is, what we have found out over the years. We will be going back again.”

“Jessica was fantastic. She made great suggestions and provided plenty of samples so we could visualize everything. Then she got us even more samples. Thank you and Great Job Jessica!”

“Floorz has put the flooring for my entire house. They have done both laminate floors and tiles floors and they stand by their product. If there were any concerns they came back out to fix them. The installers are professional, and courtesy. I would recommend them for any flooring needs. Amy”

“We used Floorz for our new carpet and they were amazing. They took the time to answer all of our questions and make sure that we were comfortable and understood everything before moving forward. The carpet looks amazing and the installation went very smoothly. Could not have asked for a better or smoother experience.”

“My experience at Floors was top-notch from beginning to end. Danielle was extremely helpful in choosing carpet for my family room. I ended up picking something that was totally different than what I originally thought I wanted, and I couldn't be happier. Everyone I interacted with was polite and professional. My carpet arrived quickly and the installers were fantastic. I highly recommend Floorz.”

“great prices and the staff helped explain the products and process to first time home buyers”

“I had been looking for new flooring for my kitchen and bath for months. I went to the Strongsville location and worked with Jessica. She was very helpful from start to finish. I choose Karndean LVT at her recommendation and am thrilled with how it transformed both rooms. I highly recommend Floorz.”

“We decided to replace the flooring and carpeting in five rooms of our house. The Floorz team was very helpful in helping us select the right flooring. The installation team did an awesome job removing the old floor, moving furniture and appliances around installing the new flooring, and cleaning up. The staff was in constant contact to make sure everything was done. We highly recommend them!”