Customer Reviews

“As a repeat Flooring Factory client, I am very pleased with my recent bathroom upgrade. Their new showroom at the Goose Creek location is very nice with lots of floor and tile options to choose from. The front line employee Nicholas was both knowledgeable and friendly and helped make my selections easy. That coupled with the unmatched design expertise of Wander especially where it pertains to style, color as well as pricing were very beneficial during the process. The demolition of the old bathtub & shower went smoothly and the workmanship of the tile technicians was excellent. A few hiccups occurred but fortunately Flooring Factory has quality subcontractors who corrected any problems encountered plus I was also able to have the bathroom painted. Additionally, the Project Manager helped coordinate the timely delivery of my new tub which was greatly appreciated. There was a slight problem with communication from time to time & housekeeping was not always on point but overall, I could not be happier with the end result and look forward to enjoying my beautiful new tub/shower in the future. Thank you to the Flooring Factory Team!”

“It was a problem-free experience. Everyone--including Emily, Brad, the 3 men who did the installation, and others--was friendly and professional. The floor looks great, and it was installed on time exactly as envisioned. I highly recommend this company.”

“Our new floors look great which gave our house a new lift inside! Great prices and great great work!”

“Flooring Factory installed our bathroom floor and August did an absolutely fantastic job! We are so very pleased with the service provided by Flooring Factory.”

“We worked with flooring factory for install. It was seamless and they did an awesome job. Communication was above expectation and they got us on the schedule quickly! Highly recommend”

“Had LVP, engineered hard wood instead by Flooring Factory. Wander was great communicating with me and helping with design suggestions. The team of installers did a great job. Thanks.”

“I highly recommend Flooring Factory in Valencia, CA. Two young men (Noe and Lucky) helped me, from beginning to end. Excellent customer service. Super polite and respectful!”

“Knowledgeable and easy to work with along with great customer service.”