Customer Reviews

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Thomas Kuhn avatarThomas Kuhn
5.0
 

Mar 22, 2021

Chris was amazing to work with. He answered all questions and helped with making an informed choice. The installers were incredible to work with. They were timely, hard working, and extremely knowledgeable. They went above and beyond. We HIGHLY recommend this company. You owe it to yourself to check them out.
Sue Jackson avatarSue Jackson
5.0
 

Feb 10, 2021

Don't go to the big box stores, go to Creative Floors. A friend suggested them and I am so glad he did. I have been working with Carl Bourland at Creative Floors for some remodeling projects I wanted to do. He found the right tile for my backsplash in the kitchen. He helped me select the right flooring which I love. Their installers are great. Vagener and his helpers were amazing. They were prompt, helpful, hardworking and cleaned everything up before they left They completed the job and I couldn't be happier with it. It is a great company to work with. I will continue to use them on any future home projects I have.
Michael Brinkley avatarMichael Brinkley
5.0
 

Feb 1, 2021

What was I thinking? I had went to Lowe’s to get carpet but they weren’t so clear on their process and I found out it would be three weeks before an installer could get my carpet in. That wouldn’t work because we were trying to get our house on the market by the following weekend. Creative Floors rep, Bob Hapka, Made things happen. He got us the carpet we loved, the price we could work with, and installed on the day we needed. The installers were clean, quick ,and super efficient. My suggestion to you all is trust Bob Hapka at Creative Floors and let him work his magic. You will not be disappointed.
Donna Hilyard avatarDonna Hilyard
5.0
 

Jan 12, 2021

This is my second job that I had done by Creative Floors Casselberry and as the last the perfect experience. Creative has a great selection of carpeting and other flooring and very knowledgeable and helpful. Bob was great keeping me abreast of expected installation dates and the rest of the team could not have been nicer to work with. The installers were top notch. They arrived even earlier than promised and just did a fabulous job. Skip the big box stores and go where you obtain expert advice by friendly people followed up by excellent installers! Thanks everyone!
Rick & Pam H. avatarRick & Pam H.
5.0
 

Dec 26, 2020

We were already working with a competitor, when on a lark we decided to stop by Creative Floors. That’s when we met Joe Mongognia. And that’s when we canceled our arrangement with the other company. Joe’s great personality, professionalism, and subject matter knowledge sold us. If you are in the market for carpet, most definitely give Joe a call. Thanks, Joe!
Rhonda Eaves avatarRhonda Eaves
5.0
 

Dec 25, 2020

Excellent service and selection. I was worried that the flooring would be over priced since the location is Dr Phillips. But the prices are in line with other flooring stores. Joe took good care of me even when there was a problem with the first order that was delivered. I will go again!
Heather Comer avatarHeather Comer
5.0
 

Nov 4, 2020

HUGE shout out to Bob Hapka and the team at Creative Floors! I’m so impressed, as the process was pretty painless. Bob helped with recommendations and we got exactly what we asked for. The installation crew was professional and worked very hard to complete this job. Fair price and great process. Many thanks from this extremely happy customer! Now I have to get to work painting my new baseboards.
Roger Of Orlando avatarRoger Of Orlando
5.0
 

Nov 3, 2020

People who write reviews want to be helpful and appreciative, or worn other consumers. Also, I read reviews and make decisions on service people and stores after considering them. After reading reviews we went to another store and then to Creative Floors in south Orlando. The salesperson we used was Chris. He is pleasant and knowledgeable and not pushy, but to educate the customer. We bought carpet for a rental and it went well and was installed perfectly. Later we went back and Chris helped us buy the best linoleum for that same apartment. A few months later we had to remodel another property that was a rental. We got a good price, good choice of product and great installers, so back to see Christ. Why waist time going from store to store when you know of a very good store. This time we took up the carpet, old flooring and tile, and put down good vinyl flooring. A very good surprise is the quality of workmen that come and take up and install their products. They worked all day and took up the carpet, linoleum and tile. Afterwards they cleaned up which we appreciated. What I was pleased with and thought was great was they covered the kitchen cabinets with plastic to keep the dust from covering them. Again, they were perfect in doing the job and they were pleasant and I enjoyed communicating with them. INSTALLATION: Yesterday a different crew arrived at 8:30 and worked diligently. They had to come back today and finish. These workers were also great! They worked hard, did a perfect job, constantly cleaned up and left the place perfect. We had no clean up. Again, they did a great job and were very friendly and asked questions and sincerely wanted to do the job to please us. I am not rewarded in any way for this review. I do it to join my fellow consumers to help select the best place to shop and have the product properly installed. Roger of Orlando