Customer Reviews

“I just had an amazing experience with my floor being installed by Vagener (my apologies for possible misspelling)! Vagener was professional, & courteous, & the completed work was top-notch! Thank You So Much!!!”

“On a whim, we decided to stop by Creative Floors to see what they had to offer as we searched for a new flooring company. We're sure glad we did. Bob Hapka guided us in all the right directions and their prices worked just right for our budget. Both the flooring and carpet installers were very professional, helpful and did a great job! I've already recommended them to a couple people and will certainly keep them in mind if we need to use them again!”

“Carl is very knowledgeable and helpful while picking out my title and carpet. But be careful if you buy carpet here and want it installed there carpet installers do not move furniture such as bookcases and entertainment centers.”

“We’ve had a tile back splash and fire place tile work done through Bob Hapka with Creative Floors in the past, so when it came time to choose new tile flooring for our house, we knew it was Bob Hapka that we would call, and he did not let us down! He helped us pick the right wood look tile and perfect grout. He also got us the best tile crew to do the work and it was all done on time. It looks amazing! We are loving our new floors! Thank you to Bob, Marcella, and crew!”

“We’ve had a tile back splash and fire place tile work done through Bob Hapka with Creative Floors in the past, so when it came time to choose new tile flooring for our house, we knew it was Bob Hapka that we would call, and he did not let us down! He helped us pick the right wood look tile and perfect grout. He also got us the best tile crew to do the work and it was all done on time. It looks amazing! We are loving our new floors! Thank you to Bob, Marcella, and crew!”

“We needed carpet replaced in three of our bedrooms. I did some research and found that Creative Floors came highly rated. I, also, saw on a Facebook page that recommended Creative Floors, specifically, Bob Hapka, as he lives in Apopka as do we. So, we visited the store in Casselberry and was not disappointed. Bob showed us what we were looking for and we bought it on the spot. We got our floors measured, carpet ordered and installed within about two weeks. Thanks, Bob! The installers came as promised and did the job quickly, cleaned the floors before and after the carpet was installed. Very efficient installers. The next time we need carpet or any other flooring, Creative Floors will be our choice.”

“I first discovered Creative Floors back in 2003 when I was looking for flooring for our kitchen. After visiting many other stores that didn't seem interested in my business, I happened to drive by Creative Floors and was impressed with their selection and friendly service. I bought my kitchen floor from them and installed it myself. When I started our master suite renovation in 2015, my contractor had me go to a wholesale member-only warehouse for my luxury vinyl plank flooring, but I received very poor service and non-existent follow-up. So, I went back to Creative Floors and was delighted that I found the same great selection and helpful and friendly service. Bob Hapka was very responsive and followed up on every promise. Creative Floors had the same price as the so-called wholesaler. The installers were exceptional and for a picky person like me, that is saying a lot. I used Creative Floors again in 2016 to continue the luxury vinyl plank flooring throughout most of our house. In 2017, I renovated our hall bathroom. After trying to find a contractor that would even return phone calls, I decided to do most of the work myself except for the tile work. I had visited several tile stores, then remembered that Creative Floors not only does floors, they can tile bathroom walls, too. Again, Bob Hapka was very helpful and responsive. His installer was a real artist and did an excellent job with the herringbone-patterned subway tile. This year, 2020, I renovated our kitchen. I called Creative Floors and was delighted to find Bob Hapka was still there. He was very responsive, as expected. The same installers that had put in the luxury vinyl plank flooring in 2015 and 2016 arrived and did an amazing job, as expected. So, next year when I continue our whole-house renovation, who do you think I am going to call? Yep, Creative Floors.”

“After a wretched experience with a home improvement store, I connected with Creative Floors through the blog of a professional carpet layer -- the only store in town he would recommend. From Carl Bourland's patience and counsel in the store while we selected a laminate, to the installers, it was a first-rate experience. Same job, $3,000 less with Creative. That's because all the "extras" are not extra. Installation includes removing the old carpet, moving all the furniture. The day our carpets were removed, it was obvious our floor was too wonky to continue with the laminate installation. Creative was able to get a leveling crew out the very next morning. Installation proceeded the day after that and they knocked out all 600 square feet in a single day. Since our bed was in pieces in the garage and we didn't have access to the working portion of our house while the leveler dried, I appreciated the speed. The workmen were friendly, comfortable to be around. Respectful of me and my property, took great care moving the furniture. No lunch break, no smoke break and ... no foul language, not once. When they were moving my dining room table back into the house, one of the gentlemen noticed a leg was loose and fixed that for me. I mean, who does that anymore? If you choose Creative, you are making the right choice.”