Customer Reviews

“I first discovered Creative Floors back in 2003 when I was looking for flooring for our kitchen. After visiting many other stores that didn't seem interested in my business, I happened to drive by Creative Floors and was impressed with their selection and friendly service. I bought my kitchen floor from them and installed it myself. When I started our master suite renovation in 2015, my contractor had me go to a wholesale member-only warehouse for my luxury vinyl plank flooring, but I received very poor service and non-existent follow-up. So, I went back to Creative Floors and was delighted that I found the same great selection and helpful and friendly service. Bob Hapka was very responsive and followed up on every promise. Creative Floors had the same price as the so-called wholesaler. The installers were exceptional and for a picky person like me, that is saying a lot. I used Creative Floors again in 2016 to continue the luxury vinyl plank flooring throughout most of our house. In 2017, I renovated our hall bathroom. After trying to find a contractor that would even return phone calls, I decided to do most of the work myself except for the tile work. I had visited several tile stores, then remembered that Creative Floors not only does floors, they can tile bathroom walls, too. Again, Bob Hapka was very helpful and responsive. His installer was a real artist and did an excellent job with the herringbone-patterned subway tile. This year, 2020, I renovated our kitchen. I called Creative Floors and was delighted to find Bob Hapka was still there. He was very responsive, as expected. The same installers that had put in the luxury vinyl plank flooring in 2015 and 2016 arrived and did an amazing job, as expected. So, next year when I continue our whole-house renovation, who do you think I am going to call? Yep, Creative Floors.”

“Great place, has been around for over 20 years. Definitely recommend.”

“I purchased an entire house of carpeting from Creative Floors. Joe Mongognia was awesome as a sales person and Alex, the carpet installer, was very professional and thorough. I am very pleased with my purchase and would highly recommend.”

“Average Installation, had better, had worse.”

“We needed carpet for our two bedroom condo. I checked Google and Angie’s List and generally the internet sites for places that sell carpet. I determined that “Creative Floors” had the most consistent good reviews. We live in the Conway area so we went to the south Orlando location. It had a very wide array of colors and grades of carpet, and vinyl etc. We wanted a middle grade carpet and they had a good selection. Our sales person was Chris. He was excellent. He asked question of grade, price range, and color and then showed us what samples he thought would meet our needs and then left us alone to look at, touch and discuss the selections. He gave us some samples to take home. We came back a few days later and bought one. Two weeks later the installers arrived. Those people work hard. The two men did an excellent job and were very neat and when they left it was vacuumed and looking great. The price was reasonable for quality carpet and my wife and I are very happy with the experience and we will recommend Creative Floors to friends. Their phone is 407-205-0313.”

“Joe Mongognia was so friendly and helpful. Met us with a smile and was most helpful in finding just the right tile for our job. Would highly trcommend him and Creative Floors. Thanks Joe. Spike and Ruth Ann Madison”

“Great place,”

“Beautiful Floors / Great price/ good customer service”