Customer Reviews

“I first did business with this company many years ago when they were in Lockport. So when I was looking for a family owned business to help with my fathers house, I was glad I found them again in Mokena. I never visited their showroom or met any one in person ( except for the installers today who stayed longer to help me with dry wall repair). This was all done long distance from Phoenix . My contact person was Cody and he was great. A very trustworthy and honest business . Highly recommended!”

“My husband and I recently purchased a home that needed new floors EVERYWHERE. Dana was so kind and helpful from the moment we walked into the Highland location, helping us pick out some options and then coming out to take measurements the very next day. She rushed our estimate, and went above and beyond to ensure we had the information necessary to make a decision. Our floors were installed quickly and efficiently, and they are absolutely beautiful! Every person we talked to and worked with at Creative Carpet was kind, helpful, and honest. They worked with our budget and rushed their own timeline to ensure my husband and I had a home to move into. I highly recommend you give them a try if you're in the market for some beautiful new floors.”

“Great company to work with. Visited their beautiful showroom multiple times and was always greeted by a friendly, knowledgeable staff. I was given honest opinions and never once felt pressured or hurried to make a decision. Once we had made our decision we were given a clear checklist to ensure our home was ready for installation. The installation couldn't have been better. They were friendly, timely and did an absolutely amazing job. I feel they went above and beyond to leave my home looking fabulous.”

“Our experience was great. The installers were polite and worked well. They completed 2 rooms in a reasonable time frame. I would definitely recommend Creative Carpet!”

“Creative Carpet & Flooring redid our band loft in the Chicago Christian HS music room in Palos Heights and they were WONDERFUL! The personal touch from Cody was fantastic, as he took the time to walk through what was possible and extremely accurate estimates. Cody was also very fast with coming back with carpet samples and his email responses were lightning fast. As for the crew responsible for the work, it was flawless. Everything was tucked in extremely nicely, the work space was very clean, and the remnant was stored nicely under our stairs for later use. Absolutely the best!”

“I used Creative Carpet for my basement flooring and carpet. Cody and the staff there made it a pleasurable experience. Every employee I spoke to was extremely helpful from choosing the flooring at the showroom to the final install. The installers came on time and everything was communicated very well during the entire process. The finished product in my basement came out absolutely amazing.”

“Awesome people to work with! Very informative!”

“Great selection, helpful staff. 12 month financing.”