Customer Reviews

“My previous review was negative as I was disappointed with the original work done on 8/4/19. Then Carpet Den did contact me to see what they could do to make sure I was happy with their service. Brad from Carpet Den came by today 09/05/19, and relaid the LVT flooring in the master bathroom that I was unhappy with. I had also had new carpet put in a few rooms, and on the stairs. Brad fixed the stairs where the tack strips were poking up. He also pulled up the carpet in areas that the floor squeaked and fixed the floors from squeaking. Then he relaid the carpet. Brad did an excellent job! I would highly recommend him and I am now a very satisfied customer with Carpet Den! I am happy to leave a positive review when a business follows through to do good work for their customers. Happy and appreciative in Franklin, TN”

“Love the flooring. Traci was wonderful to work with, and had many options. Installation was quick and hassle free ”

“Exceptional customer service and professional install staff!!”

“My entire experience was a great one!! Traci was absolutely amazing! She was knowledgeable, friendly and thorough. The installation was less than a week after my quote and the install team was punctual, nice, and worked cleanly and quickly. I highly recommend them!”

“I was blown away by the fabulous job that the Carpet Den crew did! Our carpets were in terrible shape and I could not wait to get them replaced! I got several other estimates and Carpet Den was willing to work with my budget and come up with multiple options in my price range! The carpets look even better on the floors than they did in the samples! Still can't get over how great our house looks now! Traci was amazing! She came to my house and brought samples and helped me match up and pick out EVERYTHING! I will recommend them to everyone I know! Beyond impressed!”

“Very helpful. I told them what I could spend and they never pushed me to go over my budget Good quality merchandise”

“Carper Den is professional, quick, and reasonably priced! They were able to match our existing hardwood perfectly to install in other areas of our house. Their installers were on time, got right to work, and were very detailed oriented. We are extremely happy with our final product and would reccomend them to everybody.”

“Brittni at Carpet & Den Interiors is amazing! She did a fabulous job at making my shopping, selections and finance experience the best possible! I never had to worry through the whole process! Their installation team is the bomb and very good at what they do! I felt well taken care of and will for sure be back on the next redo!”