Customer Reviews

“I am not one who writes testimonials but in this case I'm making an exception for very good reasons. In the fall of 2019, I hired Ultra Floors to do a complete gutting and remodel of my kitchen and install new flooring in my family room and dining room. I was very satisfied with the job they did, but now 3 years later, I have come to fully appreciate how well Ultra Floors performs their work. My wife and I are currently dealing with managing long distance, damage from last fall's hurricane to my 86 year old mother-in-laws home in Florida, and it has been a nightmare. We could not find a general contractor to take on the entire job. We had to search for individual contractors for each area of damage: roof, gutters, lanai cage, pool, a/c, electrical, plumbing, interior and water mitigation. Contractors don't show up as scheduled, email & voicemail responses are delayed for days, or not returned at all. Some contractors commit to the job and then back out. It's now been over 6 months and the only completed work is the water mitigation. Currently we have finally been placed on hired contractor's work schedules, but they can't start work for 2-3 months due to work backlogs. Ultra Floors owners, Frank, Sean, & Nicole Jones didn't make any promise they couldn't keep, and they kept every promise they made. There never was any surprises with their competitive pricing. Megan in accounting was very helpful and always available. The managing job supervisor, Fred Beaufait was great. Workers showed up on time and were courteous and respectful. Every major job like this can have unforseen issues, and this is where Fred excelled. My issues were handled quickly and efficiently. Our beautiful new kitchen and flooring is a showpiece of how great it was working with Ultra Floors. Since the job was completed, not one thing has gone wrong with the materials or workmanship. I highly recommend Ultra Floors, and I have no hesitation in referring them. Ken Kwasnik Clarkston, MI”

“The team at Ultra Floors is the best. From measuring with Frank, ordering with Melanie to installation with David and Mikey, the entire experience exceeded our expectations. They went above and beyond having to take out multiple unexpected layers and were meticulous with their work and clean up. Highly recommend Ultra Floors.”

“Review We highly recommend Ultra Floors. The installer, Dennis, did a fantastic job! He was pleasant, professional, and paid attention to details. We are very happy and satisfied customers.”

“We had Ultra Floors do our new flooring in our home, and David (our installer) was just wonderful. He was very kind, informative, and answered any questions I had while they were working. Very fast on the install and it is so great that they put all furniture back once the flooring is in. I will always recommend David now from Ultra Floors.”

“Our new floor looks great! Dave and his partner took extra steps to assure a really professional outcome, addressing every detail. We couldn’t be happier with their work.”

“I couldn’t be happier with my entire experience with every single person who works at Ultra Floors! It took me a few weeks to decide what flooring to purchase and Melonie and every staff member was extremely patient, kind and helpful. The installer Dave was extremely professional and knowledgeable. He and his assistant were kind and explained the process as they were going through it. He did a fantastic job installing my floor and the molding. I highly recommend this store, the staff and the installers!”

“David did an amazing job doing our basement flooring. He was a professional, cared for the home and his eye for detail was the best part. Would 100% recommend David, and the team. Very happy.”

“Recently we decided to redo the floors in our condo. Didn't really know anything about the process or who to go to. Read good reviews about ultra floors so we gave them a try. Everyone was very helpfull and answered all our questions. we decided to go with luxury vinyl planks. they came out and measured everything and the the guy was great and answered more questions. We got a quote and once we ok'd it we were ready to go. The materials were delivered on time and we were set-up with with a date for installation. our installer Dave showed up on time and worked as hard as anyone i have seen. Dave was excellent and answered any questions that we had. The installation went smoothly and looked great when it was done. We will surely use them in any further projects.”