Customer Reviews

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Hunter Cheatham avatarHunter Cheatham
5.0
 

Mar 29, 2021

The team did an incredible job start to finish. Would highly recommend The Floor Store to anyone. Elijah was a great help from getting us the floor we wanted and providing great communication and customer service.
Bobbi Carlson avatarBobbi Carlson
5.0
 

Mar 9, 2021

This was the first time we had any flooring done after 26 years in our home. Angela explained the different types of products and didn't rush us at all for decisions. With the samples we took home, we quickly made our choices of materials and colors. Less then a week later George and his helper were here and got everything done in one day--kitchen and bathroom. He was such a perfectionist, and we are very happy with the results. Already planning future projects. We especially liked knowing that The Floor Store uses their own installers and doesn't contract the work out.
R. Booker avatarR. Booker
5.0
 

Mar 2, 2021

Had 560 square feet of carpet installed and am very pleased with the carpet and George did an excellent job installing. This our second project in the last 12 months dealing with the Floor Store. Thank you
Brandon 'B' Hall avatarBrandon 'B' Hall
 

Mar 1, 2021

We went in the floor store browsing around for LVP flooring. Sauni pointed us to their exclusive selections and set us up for a quote. We did a little comparing but we ended up going with them to do the entire job and it turned out great. The crew did fantastic work and cleaned everything up nicely. I’d recommend them for your flooring needs.
Stephan M. Vick avatarStephan M. Vick
5.0
 

Feb 19, 2021

If you are looking for great customer service, outstanding sales rep (Elijah) and a top notch install crew this is your place, we recently had ALL the flooring redone, from start to finish this was first class, I would highly recommend them for any of your needs. Thanks Elijah !
Kevin Kelley avatarKevin Kelley
 

Feb 15, 2021

my wife and I went in The Floor Store just to look around.. I met a guy by the name of Jake Shannon.. He was great, super knowledgeable on all types of flooring and even the tile I was looking at for a back splash.. we ended up buying some carpet for our upstairs loft, and picking out tile for the backsplash. Within minutes of picking out the carpet he had us rung up and on the schedule. George " the installer" and his helper came out the next week and installed the carpet within a couple of hours. The whole experience was super comfortable and they treated me like family. I'm super happy with the product and the service I received from Jake and George... I will highly recommend them to anyone including my family. I now love The Floor Store and all other flooring companies can't hold a candle to these guys ♥️♥️♥️
Kevin Kelley avatarKevin Kelley
5.0
 

Feb 15, 2021

my wife and I went in The Floor Store just to look around.. I met a guy by the name of Jake Shannon.. He was great, super knowledgeable on all types of flooring and even the tile I was looking at for a back splash.. we ended up buying some carpet for our upstairs loft, and picking out tile for the backsplash. Within minutes of picking out the carpet he had us rung up and on the schedule. George " the installer" and his helper came out the next week and installed the carpet within a couple of hours. The whole experience was super comfortable and they treated me like family. I'm super happy with the product and the service I received from Jake and George... I will highly recommend them to anyone including my family. I now love The Floor Store and all other flooring companies can't hold a candle to these guys ♥️♥️♥️
TAMMY GALLANT avatarTAMMY GALLANT
5.0
 

Feb 5, 2021

Fabulous!!! From our initial time with Baton through the final product our experience could not have been better. Baton clearly knows his products and easily guided us to our perfect basement finishing. Installation team worked very quickly, extremely clean, and cleaned up after! Highly professional, personable, pleasant, and perfect. "Five stars" is not high enough. Absolutely recommend...and have done so with neighbors who are also delighted with The Floor Store!