Customer Reviews

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Chasity Hughes avatarChasity Hughes
 

Apr 3, 2020

We went in on a Friday night the salesman Elijah let us really look and find what we wanted. It was not overbearing. It was laid back, we took samples home that night and schedule a quote for Monday! we went back that weekend to get more samples. Everyone was so friendly and helpful. Monday they did a quick measurement and had quote by that evening! we decided to go with them. we didn't have to lift a finger. Installer were early everyday to start and complete work. The work was completed before the next Friday came! I highly recommend them they are professional and a good price for a great product. My carpet is amazing to touch. My LVF is amazing. Both gave alot of character to our home. Thank you to the whole team. I believe the general managers name is robbie is a very honest person, he helped me pick the carpet I love and didn't try to buy upsale me but told me the carpet was a great carpet for the price and he was not lying! I am so happy with our floors!
Carolyn Dean avatarCarolyn Dean
5.0
 

Mar 12, 2020

I must say working with this company has been a most pleasant experience. The sales team is well informed on the products and have so much patience with the customer (no pressure). I had a couple of structural issues which were repaired by the installer team so I did not have to call in a separate contractor. Also the installers were very accommodating about moving the furniture and were respectful of the furniture and to me. All in all it was definitely a 5 star job.I highly recommend this company.
Jason Holder avatarJason Holder
5.0
 

Mar 1, 2020

I have worked with several Flooring companies in the past and none of them compare to the floor store. I highly recommend them to everyone! Great customer service and prices.
Jason Holder Va avatarJason Holder Va
5.0
 

Mar 1, 2020

Great customer service and product knowledge! Installation team was first class. Best flooring company I have ever dealt with. I Highly recommend them to all my friends and clients.
Ann Tackett avatarAnn Tackett
 

Feb 26, 2020

This is a great place. Went in to check on flooring for my kitchen. A very nice salesman by the name of Elijah helped me select what l needed and set the measurements for the same day. Got the estimate that day and will be installed in the next two days. Highly recommend The Floor Store.
Lisa Pierce Sebastian avatarLisa Pierce Sebastian
 

Feb 10, 2020

Angie has been so helpful through the process...bringing us multiple samples, answering numerous questions we had along the way. I think we got nice carpeting/pad for a good value.
Brien Culliton avatarBrien Culliton
 

Jan 17, 2020

The Floor Store did such a great job on my mom's floor! Her 40 year old wood kitchen floor was weathered and worn badly. The Floor Store refinished them back to new, and they match the rest of the downstairs perfectly. Rob was so easy to work with, and made the experience seamless. Thank You Floor Store!
Michael Woods avatarMichael Woods
 

Jan 8, 2020

The operations manager is top notch . He put flooring in my house last year and it has been amazing . Very thorough with his work . I felt I know so much more about flooring after talking to him . I cant wait to talk to him at the new store about redoing the floors in my bathroom !