Customer Reviews

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Larry & Pat Traver avatarLarry & Pat Traver
5.0
 

Oct 9, 2017

We could not be more pleased with our experience with Hardwood Direct. We knew we had a few challenges and needed someone with the flooring experience to handle them. John and the crew (Tom, Jimmy, and Chip) did a great job. They were on time, courteous, and meticulous. We were so impressed by the level of craftsmanship. There is no greater cmpliment than to say we would use them again--and we will next year for our next flooring project!
Bryan Holland avatarBryan Holland
5.0
 

May 14, 2017

I shopped around and received quotes from several other retailers and I can assure you that you are only wasting your time doing so yourself. You will not find a better product, price, and customer service from anywhere else....GUARANTEED! John, Tom, and their staff are down to earth, knowledgeable, and will cater to your needs. They installed over 1300 sq. ft of hardwoods on the first floor of a new construction home. The floors look amazing and the entire experience from start to finish was customer friendly and enjoyable. They are at the top of their craft, TOP TIER! While shopping at a local competitor they asked me who else I was considering. When I mentioned Hardwood Direct, the salesperson stopped their sales pitch and said, "Nobody can beat John's prices. He practically gives it away!" They are not just my flooring contractor for this job, they will have my business for any flooring jobs moving forward and I recommend them, over anyone else, without hesitation! Choose them, you'll be glad you did!
Bryan Holland avatarBryan Holland
5.0
 

May 10, 2017

I shopped around and received quotes from several other retailers and I can assure you that you are only wasting your time doing so yourself. You will not find a better product, price, and customer service from anywhere else....GUARANTEED! John, Tom, and their staff are down to earth, knowledgeable, and will cater to your needs. They installed over 1300 sq. ft of hardwoods on the first floor of a new construction home. The floors look amazing and the entire experience from start to finish was customer friendly and enjoyable. They are at the top of their craft, TOP TIER! While shopping at a local competitor they asked me who else I was considering. When I mentioned Hardwood Direct, the salesperson stopped their sales pitch and said, "Nobody can beat John's prices. He practically gives it away!" They are not just my flooring contractor for this job, they will have my business for any flooring jobs moving forward and I recommend them, over anyone else, without hesitation! Choose them, you'll be glad you did!
Cacia Gilfillian Batts avatarCacia Gilfillian Batts
5.0
 

Mar 27, 2017

I can't express how wonderful my experience was at Hardwood Direct. Tom and John were professional, prompt and trustworthy.. (they were also the most affordable - and I got 3 quotes!) My staircase is absolutely stunning! These guys are the REAL DEAL.
Allan and Robin Edwards avatarAllan and Robin Edwards
5.0
 

Oct 22, 2016

Hardwood Direct just completed installing Coretec Plus XL in the entire first floor of our home. The floors look amazing and the entire experience from product research and choosing a color to the installation was one of the best consumer experiences we've ever had. John, Mike, Pete , and Tom could not have been more courteous or professional and most importantly, just plain good at their craft. They pay extra attention to all the little details that end up making a Big difference. Another contractor from Maryland went out of his way to discourage us from using Hardwood Direct and we are so glad we didn't listen. Pretty obvious now that he just couldn't compete with these guys. If you are in the market for flooring, you have to stop in and visit John at his Middletown showroom and I promise you won't be disappointed. Price, Quality and workmanship. This is how it's suppose to be. My only flooring contractor from now on.
Mayra Palma avatarMayra Palma
5.0
 

Sep 7, 2016

Exceptional customer service, care and professionalism! I called Lorraine on a Saturday afternoon, John came on Sunday morning to take measurements, on Sunday afternoon I had an estimate. On Monday, the escrow paperwork was completed, and within one week the beautiful oak hardwood flooring was installed thorough my entire home. I highly recommend HDLLC for your flooring needs. Extraordinary attention to detail, cleanliness and customer support. Never have I experienced contractor work to this level! They make the contractor experience a very stress free and pleasurable project. They are the contractor to hire for perfect flooring.
Mayra Palma avatarMayra Palma
5.0
 

Sep 7, 2016

Exceptional customer service, care and professionalism! I called Lorraine on a Saturday afternoon, John came on Sunday morning to take measurements, on Sunday afternoon I had an estimate. On Monday, the escrow paperwork was completed, and within one week the beautiful oak hardwood flooring was installed thorough my entire home. I highly recommend HDLLC for your flooring needs. Extraordinary attention to detail, cleanliness and customer support. Never have I experienced contractor work to this level! They make the contractor experience a very stress free and pleasurable project. They are the contractor to hire for perfect flooring.
Sue Veasey avatarSue Veasey
5.0
 

Jul 4, 2016

Hardwood Direct just installed Coretec Plus XL throughout most of my home and did an excellent job. They were on time, priced right, clean, professional, thorough and so great to work with. John, Pete, & Tom go above and beyond your expectations to make the job perfect. I highly recommend them for your flooring needs. The coretec plus xl is also a great product, pretty much indestructible and waterproof. Which is what I was looking for with 3 dogs. I look forward to working with them again when I decide to update my bathroom floors. I could not be happier. Give them a call if you are considering the coretec product. My steps were also done and they look absolutely amazing!