Customer Reviews

“Hardwood Direct was wonderful to work with! John provided excellent advice for the best type of floor for my home and lifestyle (2 children and a large dog). They were efficient, easy to work with and cleaned up after themselves daily. My new floors look outstanding and are so easy to care for! I could not have found a better company to work with at a better price. Great products, friendly, knowledgeable and dedicated workers. Thank you!”

“John, Tom & Chip just installed hardwood floors on my entire 1st floor last week. The floors look absolutely amazing. The job was done to perfection. Every detail received close attention. Not only does the floor look beautiful, the trim and shoe is gorgeous. Every step of the job went smoothly from the day I walked into their shop. They have a better selection & prices than any place in New Castle County. They were timely & extremely professional. Don't waste your time going any other place!”

“Hardwood Direct did an incredible job with my floor! These guys are reliable, efficient, nice and do wonderful work! I can't say enough about good things about this place- if you need your floors done, it's a no-brainer! Hardwood Direct is the place to go! Great owners, great pricing and amazing work that will make you happy. These guys are the best. 5 stars for sure!”

“Great experience working with this company! Great service and selection of a variety of hardwood flooring. Incredible support even after the sale. We did the install ourselves, but they were always available for a question or help advice through the entire project. We will definitely look no further than Hardwood Direct for all our future flooring needs!”

“We could not be happier with our experience from Hardwood Direct. John was very helpful in our selection of the hardwood flooring and stairs, and gave us a very competitive price with exceptional delivery service. More importantly was the service after the sale. Even though we chose to install our hardwood flooring ourselves, John was always available as we moved through the project. Lorraine, and Tom, were also great with their customer service along the way! Highly recommend Hardwood Direct!”

“John and his crew just finished putting in laminate flooring for us throughout our entire first floor! We love the floor! It is beautiful and easy to maintain! We rescue Greyhounds and they were hard on our carpets and our existing hardwood floor! We know we will have this floor for many years to come and it will hold up with all of the dogs that come through our home!! We could not be happier! Everyone was so pleasant and easy to work with throughout the process! I am so impressed by all of the detail to work, moving of furniture, clean up and removal of our old carpet and hardwood! I am even more impressed with the time frame from contacting John and Lorraine to the installation and completion!!! We have shared pictures with friends, family and facebook! We are so happy! We highly recommend Hardwood Direct LLC to everyone!! Thank you for all of your hard work, caring and compassion!!! Stacy and Bob”

“John and Lorraine were great!! John was very neat and clean, and Lorraine answered any questions I had promptly....I would, and have, recommended them to anyone. The thing that made my decision for me was when I went into Derr Flooring in New Castle and mentioned Hardwood Direct the sales person was VERY complimentary of their work...made the decision for me!”

“We are thrilled with our new floors. We were impressed with how quickly and efficiently John and his crew worked. Each night when they left, they left it very clean and tidy. The workmanship is top notch with attention paid to detail. We highly recommend Hardwood Direct.”