Customer Reviews

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Benjamin Goldstein avatarBenjamin Goldstein
5.0
 

Apr 7, 2023

Great people, competitive pricing and easy to do business with. I had a stair runner installed to cover the entire stair and am 100% pleased.
V K avatarV K
5.0
 

Apr 3, 2023

Floors USA installed new hardwood flooring in our rec room. Exceed our expectations, the floors look amazing
Marie L avatarMarie L
5.0
 

Mar 28, 2023

very pleasant experience; sales people in the showroom were very helpful; great selection and prices; delivery was running a little behind, but they were very sympathetic and did everything they could to contact driver; when driver arrived, they were also very pleasant and took the time to lay the rugs properly; would definitely go back
Eric Fox avatarEric Fox
5.0
 

Mar 27, 2023

Always happy with the service, price and product when we're working with Floors USA! Thanks again for jumping on this so quickly!
Jason Braun avatarJason Braun
5.0
 

Mar 27, 2023

Outstanding place to purchase floors and carpets. This is our second carpet purchase and both experiences were great. They have a very large selection of just about everything you could put on a floor in your home. Our salesperson, Dave, was very patient and knowledgeable, and pointed us to the right direction of what we were looking for. That's not something easy to do when it's hard to decide exactly what we're looking for and the right color to fit. It was easy to get a measurement appointment. The installation crew arrived on time early in the morning, and did an outstanding job. We LOVE our new carpet, and it was long overdue to be replaced. Thank you Scott (owner), Dave (our salesperson), Jeff (our measurement and project manager) and the entire installation crew. Great job!!!!
Chris Palmer avatarChris Palmer
5.0
 

Mar 21, 2023

Great experience from start to finish. Everyone we interacted with was very polite and professional. Our new carpet looks great!
Julianne Peters avatarJulianne Peters
5.0
 

Aug 5, 2022

Aaron Smith and his team at USA Floors went above and beyond! What started with a flooring replacement ended up revealing a lot of other problems - mold, subfloors holds, poor carpentry, you name it... Aaron, Marcelo, and the rest of the team were communicative, explained things to me in detail, handled things in a timely manner, and even helped connect me with other great contractors for things that were out of his company's scope of work. Any time I had a question I could call or text Aaron for advice. We are hiring them to remodel our tile showers now, too! Couldn't recommend Aaron and Floors USA more!!!
Lawrence Catti avatarLawrence Catti
4.0
 

Jul 25, 2022

FloorsUSA used a floor installation firm from NJ to install my LVP flooring on the grade level floor, which is connected to my garage by a common door. Gabriel and Douglas the installers, did a good job working until about 2 or 3pm, without lunch or a break to finish. They correctly installed the quarter round with a reverse cut to neatly end each piece rather than it having a blunt cut. The room had been measured previously and I ended up with a plank and one-half. Really not enough to use for anything so I ordered another box just in case. Gabriel and Douglas kept the common door between the room and the garage open. I believe they did most cuts in the room and unfortunately dust from the cuts spread into the garage where everything had been moved out of the room to install the new floor. They placed a large plastic sheet at the opening to the steps so the dust would not travel upstairs. We appreciated that.