Customer Reviews

“My experience with Floors USA was excellent .Their advice and insight as to what was involved in placing an engineered wood floor in my home as well as putting new carpet down and which to pick was informative and so helpful!. Their workers were efficient, respectful, knowledgeable, and dealt with several difficulties effectively and calmly. am recommending them highly. I would also like to add that I tried several other companies first and the attention and education I received was minimal. Again, Floors USA is the greatest!”

“We have been using Floors USA for years. They always do a great job with installation and Jim D. in the store is wonderful to deal with. I would highly recommend them for all your flooring needs!”

“We have always been very happy with the sales process, service abs installation. A group group of people representing this company. Because of this we have gotten all of our needs from them. I highly recommend Floors USA.”

“We started out working with Jim Dougherty in the showroom in KOP. Jim is literally the most down to earth and patient person you’ll ever come across! We must have come in & out of the store a hundred times. And he never rushed us, helped us with taking samples home, until finally after months, we found the perfect floor! We can never thank him enough. And on top of that, the guys who were here to install were just top notch. Very respectful and extremely detail oriented. We were very pleasantly surprised. Thank you to everyone for helping make our experience a great one! We’ve already been recommending your services!”

“We recently did a salon renovation. Our main focus was upgrading our floors . Throughout the entire process the staff at Floors USA went above and beyond to provide the ultimate in customer service . Starting with recommendations on product choices to making sure the work was done in a timely matter so our business wasn’t disrupted longer than necessary. The instillation was was seamless and the floors are beautiful !! Being in the customer service industry myself, I appreciate the time and attention I received and will definitely be recommending Floors Usa !!”

“FloorsUSA handled our stair runners. First rate experience from start to finish. Everyone we worked with was professional and nice, and the finished product looks amazing!!! Price was right too. Will definitely use them again.”

“A most satisfying shopping experience with your Flooring Consultant at your Floors USA store, with your professional on-site technician in our home, and with your experienced professional installers. Every single detail of the floor selection we made, and the actual preparation and installation of our vinyl plank flooring, was performed with the utmost care and to our complete satisfaction. With great pleasure we have already recommended Floors USA to our family and closest friends.”

“There were a lot of problems in the beginning but our salesman Leo and our contract manager Jeff were very tentative and got everything resolved quickly. Our new lvt flooring and rugs look great.”