Customer Reviews

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Lloyd Abercrombie avatarLloyd Abercrombie
5.0
 

May 2, 2023

We recently purchased LVP flooring from Stan at one of the local Home shows. Stan was a great help and made everything so much easier to make our decision. If you need any type of flooring, Stan is the person you need to get in touch with. He's very knowledgeable of the products and is willing to go the extra mile. Thanks again Stan.....Lloyd_Vicky
Ricky Henry avatarRicky Henry
5.0
 

Apr 19, 2023

STAN THE FLOOR MAN! We needed engineered hardwood floors for our new build and found exactly what we were looking for at FloorMax Direct. Stan was very helpful and made sure we got the floors we really wanted at a great price. He kept us updated and made sure when we needed to add more square footage last minute it came at the same time as our original order. We live out of town; Stan and everyone else we delt with made it easy to do business over the phone and by email when we could not make it into the store. We had one little hiccup where we accidentally picked up the wrong underlayment. Stan did everything he could to get it fixed. He had the type we ordered to the store and ready for pick up in under two hours from when we called. FloorMax Direct by far had the best prices and Stan made sure we were taken care of and found exactly what we wanted. He was great with our kids who were already tired from floor shopping & made it the best stop for them. By far the best customer service and price out of all the flooring stores we stopped at in and out of Dalton. House is still a work in progress, but the floors look amazing! Thanks again Stan!
Tami Wilder avatarTami Wilder
5.0
 

Mar 1, 2023

I worked with Stan at the Dalton Ga. store. I'm in Tennessee. Stan worked to save me some money on the flooring and was able to get the order in and delivered very quickly. The floor is great. I bought Magnolia Lexington Luxury Vinyl tile. It was easy to install once you get the hang of it. Thanks for your great customer service Stan!
Cotton Whitlow avatarCotton Whitlow
3.0
 

Aug 31, 2022

Stan is the guy to see here. Very happy with his service.
Judy Nelms avatarJudy Nelms
5.0
 

Aug 30, 2022

I bought flooring from shon a-couple of months ago and it was such a wonderful experience, he sure does know his stuff !! I could not be happier with my purchase shon went above and beyond to make sure i got what i needed and then some! I asked so many questions, and they were all throughly answered! I cannot speak highly enough about the service he gave us. We also received the best price that we couldn't beat anywhere else, I will definitely be coming back.
Becky Rosenbeck avatarBecky Rosenbeck
5.0
 

Jul 22, 2022

I called FloorMax and received a prompt callback from Stan. He definitely knows flooring and how to treat people! We ordered the floor (after I changed my mind on the color 2 or 3 times during the process!). We didn’t want to wait on samples and going to the showroom in Georgia was not an option. We received a really great price. I would normally never purchase a product like this sight unseen but I had complete trust in Stan’s abilities. His suggestion on the color after we discussed all the options and our expectations was spot-on! Stan was professional, knowledgeable, patient, understood our needs and his follow-up was amazing. The waterproof flooring is just what we wanted for our home! Put your trust in Stan to take care of you through the entire process of your flooring purchase! He goes way above and beyond. “HE DOES WHAT HE SAYS HE WILL DO”. Unbelievable, honest follow-up.
Maria McDermott avatarMaria McDermott
5.0
 

Jun 16, 2022

Stan was great to deal with. I will always shop here.
Kaleigh Reed avatarKaleigh Reed
5.0
 

Jun 16, 2022

Great price, product, and service. Stan was so helpful in answering our many questions and easy to get in touch with, he was great to return call quickly. Love our floors!