Customer Reviews

“Fantastic customer service, high quality products, professional and detail-oriented craftsmen, and going above and beyond expectations---that is what I got from my Bockrath experience when I had hardwood flooring installed. Bockrath is worth every dollar spent because the experience is respected and done with finesse. Thinking of flooring? No one better than Bockrath!!”

“Seemed well run purchased carpet”

“We just had Bockrath install carpeting in our bedrooms. The previous year we had Bockrath install Karastan LVP. Our sales rep was Adam Shrimpf. 0ur installers, a dad and son team, Alex and Rich were great. They were extremely professional and courteous. They carefully moved all of the furniture. We live on the first floor of a condo, with a large grassy area in front. To avoid damaging the grass, they cut the existing carpet into the shape of a walkway, and used it to walk on including carrying everything in and out. Adam recommended Karastan Triexta, and we are glad he did. Installers now use what looks like skis, to move the furniture around. The skis were pulled over carpeted and LVP planks without damage. Thanks to everyone on the Bockrath team for another great job. ”

“We had a major plumbing issue and as a result needed new flooring for one level of our house. We had trouble finding a reliable source for flooring and installation until we went to Bockrath. We worked with Adam S. and he was extremely knowledgeable and responsive, and the installation crew were professional and friendly. There were some hiccups along the way but Adam and the crew were helpful at each step and stood behind their work, which feels harder and harder to find these days. We will be using Bockrath and working with Adam S. when we need flooring again in the future.”

“We wanted to change carpets at our House and were nervous how to move around heavy furniture like Sofas, hutch, beds, etc. We contacted Bockrath as recommended by Vicki Walker of Cabinet Creations. We talked to Bockrath and found that they have a team of dedicated employees working with them for 10-15 years unlike Lowes/ Home depot who sell it cheaper but send contractors. Our experience with this dedicated team of employees was excellent. The job was done with a smile and friendly atmosphere. Carpet quality and laying work exceeded our expectations. If you want quality in flooring, Bockrath is the place to go.”

“We highly recommend Bockrath for your flooring needs. We had new LVT placed throughout the first floor. Travis and his installation team were fantastic. Great attention to detail, thorough and a pleasure to work with.”

“Just finished the last of three huge projects utilizing Bockrath Flooring in a portion of each and I couldn’t be more positive! I purchased all my tile for a complete bathroom remodel through them; replaced my bedroom carpet with an outstanding Karastan carpet and, added a wool based Oriental style runner to my cherry staircase leading to my family room on the lower level. Bockrath offered the tile that was a superior style and quality than what I could find elsewhere. Pricing was competitive and my contractor who laid the tile was impressed with the quality, delivery and communication from Bockrath. Bockrath’s technicians laid the carpet and runner and the timing, quality and overall professionalism of the team was impressive! The overall scope of the projects was fairly large from my perspective and I ended up working with about four or five of their sales professionals along with management and I was very happy with the upbeat, “can do” attitudes of their staff. They communicated exceptionally well and were able to fill in seamlessly for one another! I’ve also purchased several large area Oriental rugs over the past couple of years and I’ve found that their knowledge, pricing and scope of offerings have been superior to other shops I’ve explored. Truly happy with working with these folks and I’m sure I will again as other “projects” arise! Michael”

“This is the only place I'll get carpeting from now on! First, the service was great all the way around. Lisa was SO very helpful with carpet color selection and durability whether I was picking out rugs or wall-to-wall carpeting. In fact, the entire staff was welcoming and helpful no matter when I went into the store. Also, the quality of the installation was far superior to my previous experiences with other stores. The team really knew what they were doing and it showed in the final product. To top it off, Bockrath will follow-up if there are any issues at all and make it right, that's why I'll continue to shop here in the future.”