Customer Reviews
Back to The Floor DoctorsOct 26, 2022
“Very professional and polite. They kept on schedule and kept me updated as they proceeded. Very respectful of my furniture as they moved it about. They cleaned up after each day they were there. Totally happy.”
Oct 17, 2022
“Working with Kyle at The Floor Doctors was a great experience. He made picking out the flooring that would look great in my home easy. The few problems that were encountered, were taken care of easily. I love my new floor and would be happy to work with Kyle and The Floor Doctors again.”
Sep 20, 2022
“The store owner Jason was super helpful. The products that they recommend after discussing our needs were perfect. The installation went great.”
Jul 26, 2022
“Kyle and his team did an amazing job refinishing my hard wood floors. They went the extra mile by adding an additional coat of sealer to make sure the color variation in the walnut really stood out and would hold color longer. They were extremely knowledgeable about how walnut is the only species of wood that gets lighter instead of darker over time. They used a commercial grade high traffic Bona product and added an additional coat of that as well. (Never asking for additional money) They appreciated the time and effort I spent in hand making and installing the floor and take great pride in their work! I am more than fully impressed!”
Jun 27, 2022
“I had about 1100 sq ft of Carpet and LVP installed in a rental unit.
Good -
Very helpful during visit to store and measuring
Floor looks great
Total cost was Fair
Bad -
Installers left a mess. LVP was dirty. Walls were dirty. Carpet wasn't vacuumed.
No communication after/No one let me know the job was done, I had to go to unit to check progress and no one was there and job appeared complete.
I was advised I needed an emergency plumber visit, which turned out to not be an emergency and the installers fault. I realize installers aren't plumbers, but a simple look at the toilet with an untrained eye could have resolved the issue.”
Jun 17, 2022
“We choose vinyl plank for our whole first floor (1,700 sq feet) - easy process from start to finish. Also, it only took two days to install! Love the final look.”
Jun 15, 2022
“I had about 1100 sq ft of Carpet and LVP installed in a rental unit.
Good -
Very helpful during visit to store and measuring
Floor looks great
Total cost was Fair
Bad -
Installers left a mess. LVP was dirty. Walls were dirty. Carpet wasn't vacuumed.
No communication after/No one let me know the job was done, I had to go to unit to check progress and no one was there and job appeared complete.
I was advised I needed an emergency plumber visit, which turned out to not be an emergency and the installers fault. I realize installers aren't plumbers, but a simple look at the toilet with an untrained eye could have resolved the issue.”
Jun 7, 2022
“Kyle was able to not only bring all my options to my house while also measuring everything for me, but gave my a right on the money quote. He was also able to schedule my removal and install with days to help with my specific situation. Highly recommend, everything looks great!”