Customer Reviews

“The most responsive, professional and courteous staff, beginning at the top. Steve was a joy to work with - old guard attitude, always a smile and a hearty handshake. Top notch service and care while installing flooring, with quality products completed in a timely manner. This is my go-to vendor for future projects!”

“Jesus and his crew were amazing! Super fast, friendly, and efficient workers! Would highly recommend their services !”

“We are very happy we purchased from Carpet Empire Plus. Kudos to Mike Tomlinson. He was very helpful and responsive to our inquiries. He immediately sent us additional carpet swatches when requested which helped with our decision making process. Quick install and the carpet looks great.”

“Mia and Gary are extraordinary! Last spring we had carpets installed in 2 bedrooms and were not happy with the pile/texture which looked stained. As we were leaving the desert within weeks and not returning for over 10 months, these two angels implored the manufacturer to extend the replacement warrantee until we returned the following year. Service above and beyond to keep their customers happy. Would recommend them without hesitation!!!!”

“I'm on my 5th large area rug cut and bound by empire carpet. My designer Carlos King helped me out. Going in to see Mike at the showroom is already fun.”

“Janis at Carpet Empire and their entire team is always 100 Percent spot on from the first phone call to the final installation. Best service in the valley.”

“When looking for carpet for a condo, I looked all over for something that wasn't too expensive but a fair quality. What I got was a surprise. Once the carpet went in, it was MUCH more luxurious than I was expecting. The staff at the Cathedral City store, the guy who came to measure and the installers were all friendly and courteous. And, ON TIME...!!! Something lacking in the desert. When the measure was off, they were kind to adjust the cost to stay within my budget. No other carpet place in the valley would do that...!!! Thanks Carpet Empire. Your commercial was right... "If you don't get your carpet from Carpet Empire... You're paying too much...!!!"”

“Very helpful in making products that we love!!! Easy installation”