Customer Reviews

“If you need new flooring, I would highly recommend Metro Carpet & Floors to anyone looking. In a time when customer service seems to have gone away, Metro makes you feel like they care. Absolutely everyone we talked to at this company from the sales area, customer service area and installers were very professional, personable and customer oriented.”

“Vito helps us to install new quartz countertop for kitchen. Vito is the best sales I ever see, he is professional and quick response, always make works go smoothly and as my requests. His team Vasile, Ali and Alio also did the great work. Nice and clean! Very friendly people and even do the work with higher standard than myself, align every tiny thing and provide suggestions. I am not available to be home when they installed, they still come back next day to adjust tiny things for me. I really appreciate it. Highly recommended.”

“My wife and I went to a bunch of the big box stores and some smaller ones that seemed helpful at first, but in the end it was a struggle. We eventually went to Metro Carpet & Floor and dealt with one of the owners who was patience and knowledgeable. They gave us good pricing on a superior product and it was delivered very quickly and when told it was. We were pleased enough that a year later we looked around at some of the bigger company like The Carpet Guys and ended up back at Metro Carpet Floors and dealing with the other owner, we got the carpet we wanted at a much more reasonable price and their installation team was very nice and careful with their work and our house. We would highly recommend this company for supplying and installing your new flooring. Very little hassle. Thanks for doing a great job”

“I have experienced the most professional service and the most talented work given in flooring, from Jad Ajami, I am thoroughly impressed and would recommend his work to anyone. I had to use my nephew’s account because I have to set up my own Google account, but I did not want a day to go by without rating this fantastic experience. Thank you Metro carpet & floors. From Erskine Wade.”

“Really huge store lots of possibilities for what you’re looking for . The outside could use some remodeling to give it a more appealing look but other than that it was good”

“Great Job! From my experience at the store to the final installation, everything went well. Abe was my salesman and Ali was my installer. I can honestly say that this team exudes professionalism, humility, and a willingness to do a good job, and that's exactly what they did. Abe was very relaxed and helpful in the store. I was able to brows the store in comfort and I had every question quickly answered when I asked. Here's my family room after Ali was finished. I watched him lay the padding and was very impressed and then he laid the carpet and his quality and craftmanship was exceptional! From browsing the samples in the store to the cleanup and vacuuming of my new carpet, I personally recommend them.”

“From the sales rep to the install cruise I had an excellent experience highly highly recommend this company great job guys”

“Excellent experience with Metro Carpet & Floors, very highly recommended! Worked with Michael in the Canton store, excellent communication and very professional throughout the buying and installation process. The crew was on-time and did an excellent job with the installation, very courteous throughout. Couldn’t be happier with the quality, value and communication, highly recommended and will definitely use again in the future.”