Customer Reviews

“Great service, great choices, great prices, fantastic installation!!”

“Patient and good advice on full house carpet and color from Gretchen Pratt. Timely and careful installation by Ben and Zach. This was a great experience. The cost was also competitive.”

“From the estimate to the install they were friendly, professional and most important exceeded my high expectations ... you can’t go wrong with doing business with them and you too will be impressed.”

“Got quotes from multiple sources, Costen was definitely the best price and went way further with customer service! The install looks beautiful!!”

“I shopped the big box stores for carpeting- big mistake. The flooring “professionals” were less than helpful AND they were scheduling out 4 weeks for installation. I went into Costen on a whim just to see what they had. Josh took care of me right away. His customer service is top notch. They had my new carpet in within a week. The installers were professional and even ran the vacuum before they left. I will be back to Costen floors for all of my future flooring needs. If you need flooring check these guys out first. You will be glad you did.”

“Easy to work with.”

“The store carries a huge selection of types of flooring for every application, and the sales staff is there to give expert advice. The big box stores may have good prices on a limited number of items, but be aware that you may be getting a lower quality product line that was designed for mass market or DIY applications. A specialty retailer like Costen floors can help you achieve a look that stands out, and help you find a quality product that will last. I found the sales staff to be knowledgeable and helpful.”

“Tripp Costen himself contacted me after my less than satisfactory interaction with a sales associate. He apologized and assured me that my project could be done successfully. He was friendly, helpful, and accommodating. I would recommend Costen Floors especially if you can work with Tripp.”