Customer Reviews
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Feb 23, 2020
“UPDATE TO original REVIEW: Costen Representative called to discuss my original review (which I removed) and I am 100% appreciative of that! Their approach is somewhat different in that they have 'literally 100s to 1000s of floor samples, that it would make more sense to decide if we wanted to change the flooring and/or go out to the store and see what they have. So, thanks for the follow-up, I wish more businesses would follow-up. Thank you Pam.”
Feb 23, 2020
“Great selection of flooring, quality products, great service. Who could ask for more.”
Oct 29, 2019
“Just had Costen install wooden stair treads in a formerly carpeted stair well and laminate flooring in a bonus room for me. They are very good to work with. They will treat you right and they will do a great job at a good price. I love the work, they were fantastic to have in my home and I would recommend them and use them again. On my initial call I had some issues dealing with one employee. As a result I left a pretty poor review for Costen. That being said, the folks at Costen made it right. What I mean is that they saw my negative review, they contacted me, they gave me an estimate, they performed the work and I am very happy. I would recommend to give these folks a try. If you have a problem call them back and ask to speak to a manager. Let them know what you are looking for. I ended up working with Sally, she was fabulous. Give a call and ask for her.”
Sep 3, 2019
“UPDATE TO original REVIEW: Costen Representative called to discuss my original review (which I removed) and I am 100% appreciative of that! Their approach is somewhat different in that they have 'literally 100s to 1000s of floor samples, that it would make more sense to decide if we wanted to change the flooring and/or go out to the store and see what they have. So, thanks for the follow-up, I wish more businesses would follow-up. Thank you Pam.”
Aug 22, 2019
“Nice selection and Carlos was great”
May 2, 2019
“Great selection of flooring, quality products, great service. Who could ask for more.”
Mar 6, 2019
“Mr. William Britton was very professional. The installers were very neat and left the room all in tact replacing furniture and cleaning the areas before they left. This is the third time I have used Costen Floors and would recommend them highly.”
Feb 23, 2019
“We bought Vinyl tiles for our kitchen and morning room at Costen Floors and also got them to install it. The quality of the tiles is very good. Sally Rollins was very helpful with the whole process. This place is a one-stop-shop for all flooring related products. In fact 17 years ago they were the ones who installed vinyl floors in our house and they lasted all these years, with very few nicks and cuts. I highly recommend Costen Floors.”