Customer Reviews

“This company knows hardwood floors. Customer service is friendly and able to help with anything from wood choice, to stain, to finish.”

“Tripp Costen himself contacted me after my less than satisfactory interaction with a sales associate. He apologized and assured me that my project could be done successfully. He was friendly, helpful, and accommodating. I would recommend Costen Floors especially if you can work with Tripp.”

“Patient and good advice on full house carpet and color from Gretchen Pratt. Timely and careful installation by Ben and Zach. This was a great experience. The cost was also competitive.”

“Got quotes from multiple sources, Costen was definitely the best price and went way further with customer service! The install looks beautiful!!”

“Very pleased with the entire experience. They worked with us when we were delayed by another compay putting in cabinets. Installation was excellent. I will make sure my friends and relatives all use Costin Floors.”

“They are great!”

“Amazing customer service and attention, job finished perfectly and quickly. Patient with a long hold on my start date and many samples. Highly recommended.”

“We've had two large floor projects done in the past 5 years and have used Costen Floors for both of them. Their customer service is outstanding. Josh Lipford has been my main contact and he is incredibly responsive and great to work with. The people working at the main office are also very pleasant whenever I need to reach out to them. I highly recommend this company and will use them again.”