Customer Reviews

“We hired Flooring America to install LVP throughout our entire main floor as well as hardwood on the stairs. This meant ripping out old carpet as well. The guys were quick, professional, and did a GREAT job. We then decided to change our original plan of reinstalling the same baseboards and instead bought new MDF and another guy came to install the baseboards and did a great job. Another couple guys came to finish up the stairs and went above and beyond to make us happy. Really enjoyed working with Kelley on the sales side and Mark on the project management side. Highly recommend.”

“Project was completed on time and exactly as agreed to. We were happy with the results and pleased with the efforts of Mr. Ghassi and the installer who completed the work.”

“We reviewed hardwood flooring options to replace carpeted floors in a second level hallway and two interior bedrooms. The sales representative was exceptionally knowledgeable and helpful, and provided a timely quote for product and installation. Being a bit of a contract buff, I asked that the proposed contract text be modified for specificity and the request was honored timely (contract language was changed to be more specific regarding installation). The follow-up, in-home review and measurement was performed timely by a friendly and professional individual. The install schedule was set, and the installers arrived timely on the install date. Installation took all of one day (early morning through about 5:30 pm). The installers were constantly busy and I reviewed the progress 3 or 4 times as the install was ongoing - the attention to detail of installing the hardwood around both a straight hardwood rail base and a long, curved hardwood rail base was EXCEPTIONAL. I was extremely impressed with the perfectly tight seams around those hardwood rail bases. A few days passed before a separate carpet installer stopped by to finish streching the carpet at the both ends of the hallway where the hardwood install met the carpeted end bedrooms, and that work was also excellent (work took about 10 minutes). Overall, we are EXTREMELY pleased with both the product and all aspects of the service received from Flooring America in Fairfax, VA. I've done business with FA for carpet, hardwood, and marble and ceramic tile over the past 13 years and have never been disappointed. Price and product, and especially service at FA is outstanding.”

“It was delightful working with Yamah and Vivian, an exceptional team of flooring consultants at the Flooring America Fairfax. Both were very knowledgeable, professional, and helpful with floor covering ideas for a recently purchased two bedroom condo. I decided to go with the luxury vinyl planks (LVP) in the living/ dining room area and carpet in the master and kids bedrooms. Yamah’s expertise and Vivian’s design instincts made a tremendous difference in selecting the right flooring for our condo. The whole process was flawless from choosing, ordering, scheduling, and installing a new floor. I have to say that I am particularly pleased with the installation of luxury vinyl in the living and dining room area. I just think that the installers did an amazing job.”

“New hardwood flooring just installed looks great! From sales to installers, great experience. Matched my existing wood perfectly.”

“We just had the floors replaced on our 81 year old townhome and we couldn't be happier with the Flooring America team. From our visit to the showroom to look at samples, to the measurement, to the scheduling of the work and then through the completion of the work we were very impressed. Everyone knew their jobs, did them very well, and kept us informed of the progress. We'd never bought new floors before and are very happy with our decision to use Flooring America.”

“Flooring America provided nothing but the best in customer service. They provided excellent suggestions, options and actually showed concern for the difficult issue I had with my floors. I would proudly suggest their services to future clients.”

“We put wood floors and carpet in our upstairs. FA was excellent in providing really top notch workmanship. Especially the wood floors. Will use them again and again!”