Customer Reviews

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Cecilia Halberg avatarCecilia Halberg

Mar 13, 2023

We used Carpet USA for carpet, sheet vinyl, laminate and solid surface countertops and are thrilled with the experience from start to finish! They are very knowledgeable about their products which made it easy for us to make decisions. The installers even stayed late and finished the job, cutting the estimated install time in half. We’re so happy with the customer service and end result of our flooring and countertops—I’ll be going back there soon for an area rug.
Pawan Aggarwal avatarPawan Aggarwal

Jan 27, 2023

Hello Team I am Pawan Aggarwal from india. We are dealing with best quality rugs and carpets at best price. If you want to add some new collection then let me know. Best Regards Pawan Aggarwal (+919650833503)
Stephen Krajewski avatarStephen Krajewski

Nov 25, 2022

Carpet USA is far and away the absolute best flooring store I have ever been to, bar none! This is a family business that has been in business for many decades, and that alone is a huge testimonial to how great a job they do. I visited Carpet USA after having been stood up by the installers that Home Depot uses (that seems to be a very common problem with that installer based on the number of poor Google reviews, poor Yelp reviews, and complaints of exactly the same thing on the Better Business bureau's web page). At Carpet USA, I was helped by no fewer than three people, all of which were amazingly knowledgeable and helpful. Carpet USA has a huge variety of carpets as well as a huge variety of in-stock carpets, ranging from two builder grade examples to extremely plush and amazingly luxurious carpets. They also have a carpet pad that is tons better than anything I've seen it at any other retailer. After having asked many questions and receiving many answers, I went in on a Saturday to purchase an extremely luxurious and plush in-stock carpet as well as the top-of-the-line pad. My carpet was installed the following Wednesday, and the installation was every bit as good as the retail experience was! You may ostensibly think that this level of service comes at a premium, but it doesn't. I was able to get two rooms and my stairs carpeted with a comparable carpet to what I tried to buy from Home Depot for an entire $1,000 LESS than one room cost me at Home Depot! The difference between attempting to buy carpet and Home Depot, and actually buying carpet at Carpet Usa, is a bit like the difference. between getting a nice hug from somebody you love more than anyone else in the world and haven't seen in 10 years, and getting hit square in the face with a house brick (Carpet USA is the hug, Home Depot is the house brick). If you need carpet or any other sort of flooring, don't bother going anywhere else. Just go to Carpet USA, and you'll be very happy that you did!
Cheryl D avatarCheryl D

Nov 24, 2022

Love the low pressure showroom and so much to choose from. Only positive experiences with the entire staff. Adrian and his brother did an excellent job leveling a floor and installing our laminate.
Kristy Cyr avatarKristy Cyr

Oct 1, 2022

Perfect execution! Carpet USA installed our original carpet 9 years ago, and it was time to replace. We shopped around, and based on reviews and pricing, we went with them again. The attention you get, the selection, and the quality of people you deal with is top notch. Installers Erick and Henry were amazing, especially with our difficult master closet and some patching of some of the old carpet we requested that required more effort (we replaced half the house). The new carpet looks and feels incredible! Next year when we replace the other half of the house, we aren’t shopping around at all. Carpet USA has our business!
Skye Bolsoy avatarSkye Bolsoy

Aug 24, 2022

If you want your flooring done right and at a fair price don’t go anywhere else! Love our new tile floor in our mudroom
tom Adler avatartom Adler

May 16, 2022

Great job from the Carpet USA team! From Bjorn and the ladies to Ryan the installer everyone was helpful, knowledgeable and easy to work with. The price was good as well. thanks!
Donna, Vancouver avatarDonna, Vancouver

Apr 1, 2022

Mikayla and her team directed me to the fabulous choices of carpeting and with the end result- I couldn't be happier! Best service, best pricing and I will definitely use Carpet USA again on my next project.