Customer Reviews

Back to Carpet Spectrum
Cassandra Stewart avatarCassandra Stewart
5.0
 

May 31, 2021

Quality products and excellent customer service from the estimate to the installation
Jordie Montgomery avatarJordie Montgomery
5.0
 

May 16, 2021

Excellent customer service! Jimmy from the Southaven location went above and beyond to ensure we were happy. We had a strict timeline with trying to get moved into our new home and Jimmy made it happen. He came out to my home the same day I called him, gave me a quote the same day, ordered carpet Monday and it was here by Wednesday. On top of that my carpet installers had a mix up on when the store closed and wasn't able to pick up the carpet on Saturday. The store is closed on Sunday but Jimmy drove to the store on his off day from over an hour away to unlock the door for the installers. The definition of customer service. I will be recommending everyone I know to Jimmy @ Carpet Spectrum.
Bronwyn Morgan avatarBronwyn Morgan
5.0
 

Apr 12, 2021

We recently purchased carpet from these great folks. We went back a week later and purchased luxury vinyl tile for our kitchen area. Everyone at Carpet Spectrum Southaven gets 5 stars. From sales to installation to Jimmy the manager, they are THE BEST!!
Billy H. avatarBilly H.
5.0
 

Mar 5, 2021

Quality Work and Great Company!
Yolanda M. avatarYolanda M.
5.0
 

Feb 5, 2021

Competent! Professional! Good work! Carpet Spectrum was on-time, professional, and got the job done. This was during the pandemic and I was very concerned about people coming into my home. But they came in, measured, and installed the carpet without a problem. I'm very happy with my new carpet from Carpet Spectrum.
Sharon C. avatarSharon C.
5.0
 

Jan 14, 2021

Perfect! The only thing to say about Carpet Spectrum is that they were perfect! The carpets turned out perfect, the scheduling was perfect and who could ask for service better than perfect?
Rosemary Chambliss avatarRosemary Chambliss
5.0
 

Dec 18, 2020

Wonderful store shopped there for years
Paula Davis avatarPaula Davis
4.0
 

Dec 16, 2020

Great experience with carpet spectrum- Stephen is a great salesman he was great to work with. I never felt I was being taken advantage of or cheated. Would do it again ! Thanks Stephen! Love my floor!