Customer Reviews

“My husband and I are grateful for the excellent, timely work performed by Carpet Source. Tim carefully and patiently helped us to pick out the best type of product in a desirable color for each of the unique rooms in our home. Then, the friendly and professional office staff followed up with clear communication through each step of the process. The installation itself was performed by skilled professionals, who worked quickly and attended to each detail of a complicated installation with admirable talent. Each day the crew cleaned up after themselves and gave us the plan for the following day. The team was on time and considerate of our family, including our young children. While the installation of our laminate and wood floors required a significant number of challenging cuts, the installation was completed two days earlier than expected. It has now been more than six months since our floors were installed, and both types of flooring continue to look beautiful. In summary, we could not be happier with both the quality of the product and the installation process.”

“Carpet Source is wonderful! From the initial consultation to the install, they are amazing. Everyone we worked with is professional, friendly, and great at what they do. We even had a small section of our carpet show some wear after about a year and Carpet Source replaced it for us. It looks amazing! I definitely recommend them.”

“Our salesman from carpet source met us with samples, one of which we chose one. It was a very easy shopping experience. The product was beautiful and high quality at a fraction of what we would have had to pay elsewhere. we are very satsfied customers. We purchased 1200 sq ft of tile from Carpet Source, the experience was smooth and easy. We have a route job that has us all iver the city. Don brought us samples afrer an interview to find out what our needs were. He brought 4 samples 3 of them were close, but the 4th was perfect, he listened to us and made it very easy for us to purchase a high quality beautiful tile.”

“If your looking for excellent customer service, quick installation, & professionalism, then Carpet Source is your place. I had been dealing with the big box stores and the service was horrible, it was gonna take 2 weeks to get someone to come to my house to measure, then I would have to go back to the store and pick a carpet, wait 2-4 weeks for delivery, then schedule the installation which would be an additional 2-4 weeks, it was very frustrating. A friend recommended Carpet Source, I phoned and was able to schedule a measurement the next day, their representative came to my house the next day with carpet samples, I picked a carpet that was in-stock, and was able to have installation the next day. That’s a 2 day turnaround, yes!!!! The staff at Carpet Source were understanding, competent, professional, fast and nice. Highly recommend Carpet Source.”

“From our initial inquiry to post-install service, our experience was five-star. Staff were courteous, friendly, and professional at every phase. We purchased a more luxurious grade of carpet for a large home, and found the pricing competitive. The install with Alex and his team was excellent. We would highly recommend Carpet Source.”

“My wife and I are realtors and are constantly needing to recommend carpet replacement for our clients when they want to sell their homes. We always call Tim Hickman and he's always ready, willing and able to get us an estimate quickly. I've met him at many appointments with my clients and he is always courteous and professional. The installers are great too and their installations are always on time. Prices are great and the work is top notch. We are extremely happy with Carpet Source, Tim Hickman, Don Lovato, Ruth and everyone at their offices. We depend on our vendors to make us look good and Tim and Carpet Source always makes that happen! Thanks again!”

“We had carpet source come in and replace the carpet in one of the rooms of our house. Not only did they replace the carpet, but they did a great job replacing the tack strip that needed to be replaced and also made the seam totally invisible. The crew that installed the carpet was extremely professional and went above and beyond what you would expect from a typical installer. This is the second time I used carpet source and they are the only carpet company I will ever use.”

“Tim was so helpful and professional at helping us pick what we needed for our situation. Pricing and customer service are excellent! Carpet Source will be my #1 choice for flooring from now on.”