Customer Reviews

“We needed new flooring for our daughter's room. As she has a misbehaving cocker spaniel, we really didn't know what would be best. Our next-door neighbors had always used Carpet Den, so we thought that we'd give them a shot. Lisa helped us figure out that what we probably needed was manufactured flooring. They had a great selection, their price was more than competitive, and there was no pressure to make a decision. Three days later, the flooring was installed. The floor looks great (except for all of the dirty clothes now covering it). Would highly recommend.”

“I was expecting Carpet Den to be very expensive because they are in Franklin and because their showroom is so nice. I have to say I was really surprised when I had the sales lady come to my house and give me an estimate. I had a couple of other places out to give me quote (including Empire which was OUTRAGEOUS), and when all was said and done I was pleased to see that Carpet Den was very reasonable and offered a lot more choices. The sales lady was very knowledgeable and also really helpful when it came to picking colors. The installers were very nice and did a super job. They cleaned up after themselves and the job went without a hitch. Definitely give Carpet Den a call.”

“This past week I had Carpet Den come out for the second time to put install more hardwood flooring in our house. I had originally contacted them last fall to have an estimate done figuring they'd be out in a couple days. Nope! I spoke to Traci and by that afternoon she was out taking measurements of my rooms and came prepared with several different flooring samples of both hardwood and carpet. Of course I contacted a couple other places for estimates but quickly realized they were lacking in customer service (one place said they didn't have anyone who could help me at the moment as I watched a couple employees walked out the door to go next door for lunch). Everything just "felt right" at Carpet Den and when I finally got the estimate I knew they were the right choice for us. Great selection, great staff (sales & installers) and great prices. What more could you want?? You don't have to start here but you certainly won't have to look any further!”

“Carpet Den is great! I was hesitant to try them thinking they would be too expensive based on their location - after pricing carpet at other stores and not being satisfied with the price or quality of service I decided to give them a try. I was pleasantly surprised. Traci McCormick was great to work with and was so helpful in finding just the right product for me. The installers were great to work with and did a great job. I would definitely recommend them to anyone looking for carpet or flooring.”

“Traci with Carpet Den Interiors was great to work with. She actually listened to our flooring needs and helped us select a great engineered hardwood floor. I highly recommend Traci and Carpet Den Interiors!”

“Carpet Den ROCKS! From the friendly customer service to the wonderful selections of carpeting. Not to mention great prices. We will never shop elsewhere for flooring needs. Thanks Carpet Den!”

“I wanted to let everyone know about my experience with Carpet Den Interiors. I found the salesperson to be very knowledgeable and helpful. She knew exactly what I needed for my home. The process went very smoothly and the installers were awesome. I was also surprised that the prices were right in line with the other bids I got. Glad I went with them!”