Customer Reviews

“After talking to a couple of other carpet companies, I was most impressed by Carpet & Floor Express based on their Angie's List reviews. Rather than call I simply drove to their store in Rockville. When I walked in I was overwhelmed by all the possible choices, and then I met Tony. He helped me to pick the perfect carpet and color for my master bedroom and gave me a great price as well. The carpet was delivered/installed on time and looks absolutely beautiful. Thank you Tony and Carpet & Floor Express. I will highly recommend you in the future, and you'll be my first and only choice when it comes time to re-carpet the basement. Great company!”

“Went to the store and talked with Tony. Already had a solid idea of what color and type of carpet we were looking for. I also had diagrams with dimensions for all the rooms and stairs I was looking to have carpeted. Within 10 minutes, Tony had calculated the total cost including labor and disposal, and tax. He came in at about 50% of the quotes we were getting from everyone else. They were extremely flexible on scheduling even though I called in twice to reschedule. We were in and out of his store in 15 minutes. <br /> Two guys showed up, spent about 6 hours to do all the installation, vacuuming, and hauled away all the old carpeting. Everything is still great and we couldn't be happier. It's the ONE thing in our home remodel that went exactly according to plan with no hiccups and no need to call a supervisor to come and do quality control. Thanks! <br />”

“Went to the store and talked with Tony. Already had a solid idea of what color and type of carpet we were looking for. I also had diagrams with dimensions for all the rooms and stairs I was looking to have carpeted. Within 10 minutes, Tony had calculated the total cost including labor and disposal, and tax. He came in at about 50% of the quotes we were getting from everyone else. They were extremely flexible on scheduling even though I called in twice to reschedule. We were in and out of his store in 15 minutes. <br /> Two guys showed up, spent about 6 hours to do all the installation, vacuuming, and hauled away all the old carpeting. Everything is still great and we couldn't be happier. It's the ONE thing in our home remodel that went exactly according to plan with no hiccups and no need to call a supervisor to come and do quality control. Thanks! <br />”

“This was the second time we used Carpet and Floor Express. We told Tony what we were looking for and he gave us options and a deal. We were in and out in less than an hour. These guys are also very honest people. I mentioned 500 sq ft at the shop but actual measurement came out lower and they corrected the invoice. I would have happily paid for 500 sq ft but appreciated their honesty. The crew of two was great and finished ahead of schedule and now the basement looks great. Very painless and pleasant experience. For my future carpet needs, they will be my go to place. <br />”

“This was the second time we used Carpet and Floor Express. We told Tony what we were looking for and he gave us options and a deal. We were in and out in less than an hour. These guys are also very honest people. I mentioned 500 sq ft at the shop but actual measurement came out lower and they corrected the invoice. I would have happily paid for 500 sq ft but appreciated their honesty. The crew of two was great and finished ahead of schedule and now the basement looks great. Very painless and pleasant experience. For my future carpet needs, they will be my go to place. <br />”

“Tony was very accommodating in preparing my condo for sale with new carpet after I had moved out of town. He ordered the carpet and scheduled the installation without a hitch. The price of the Mohawk carpet was very reasonable. When the job was done, the realtor reported that the carpet install was OK, but when I came out to inspect the job a month later, I found that some of the carpet was defective, with flaws in mfg and installation. Tufts of carpet were coming loose, and some of the seams were separating. The carpet installers apparently had not planned very well. They did not vacuum after the installation, nor had they glued the seams properly. I was glad the carpet got installed on time, but was surprised at the sloppy workmanship. <br />”

“Tony was very accommodating in preparing my condo for sale with new carpet after I had moved out of town. He ordered the carpet and scheduled the installation without a hitch. The price of the Mohawk carpet was very reasonable. When the job was done, the realtor reported that the carpet install was OK, but when I came out to inspect the job a month later, I found that some of the carpet was defective, with flaws in mfg and installation. Tufts of carpet were coming loose, and some of the seams were separating. The carpet installers apparently had not planned very well. They did not vacuum after the installation, nor had they glued the seams properly. I was glad the carpet got installed on time, but was surprised at the sloppy workmanship. <br />”

“Carpet & Floor Express has a wide variety of selections in the sales <br /> office, where Tony was very helpful in suggesting options. The <br /> installers were punctual and very detail oriented. They did a terrific job <br /> removing our old carpet and installing wall-to-wall carpet throughout <br /> our house. We were very happy with the process and would definitely <br /> recommend them. <br />”